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All replies
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Helpful answers
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Aug 21, 2015 10:10 AM in response to nigelwalesby Jonathan UK,Hi Nigel
If you are experiencing interference between Wi-Fi and Bluetooth, try changing channels on your wireless network.
When reset, some base stations (eg Apple AirPort Express, AirPort Time Capsule) automatically try to configure themselves to use whatever channel has the least interference.
Other devices that operate in the 2.4GHz bandwidth may also cause interference (eg microwave ovens, baby monitors, cameras, neighbours' devices).
Note that Apple Watch can only connect to 802.11b/g/n 2.4GHz Wi-Fi networks.
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
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Aug 21, 2015 9:42 PM in response to Jonathan UKby nigelwales,Hi Jonathan
Thanks for you reply.
I have reset 'network setting'
I have changed the channel and the router then reboots itself.- Still the same.
I have set static Ip for all devices as there was an ip conlict on the apple watch (used 'fing' to help).- still the same
The bluetooth when attached to apple watch causes a drop in wifi on iphone by up to 50%
I tried to replicate the promblem on a BT hub at my mothers house but the speedtest was the same on iphone & ipad mini with apple watch on or off. > 35mb DL
I did contact support and they ran a test and said my iphone had a software fault but if it works on the BT hub then I'd rather not factory reset iphone.
Any other ideas please?
thank you
NIgel
ps
IF I bought two airport express, turned wireless off on hub and created one 'apple' network for entire house would that make a diffetence?
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Aug 22, 2015 1:21 AM in response to nigelwalesby Jonathan UK,nigelwales wrote:
I did contact support and they ran a test and said my iphone had a software fault but if it works on the BT hub then I'd rather not factory reset iphone.
Hi Nigel
If your iPhone has a software fault, it would seem sensible to try and remedy that and then re-test for your original issue.
1. Backup your iPhone:
- via iCloud (encrypted as standard) or
- via iTunes on your computer (choose to "Encrypt iPhone backup", so the backup includes saved passwords, Wi-Fi settings, website history and Health data).
https://www.apple.com/uk/support/iphone/backup/
About backups in iCloud and iTunes - Apple Support
2. Erase all content and settings on your iPhone, restoring it to factory settings:
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
3. Restore your iPhone from backup:
Restore your device from an iCloud or iTunes backup - Apple Support