I Have received a pop up that says Critical Security Warning! My Mac has detected a serious attack on this system. Please contact Mac Support Team at 1-808-725-3292. Is this true?
No.
(132109)
No.
(132109)
Hi! Everything is fine, you don't need to worry. Follow the steps below:
Use Malwarebytes Anti-Malware: http://www.adwaremedic.com/index.php
You can also remove the adware manually using the steps provided by Apple: https://support.apple.com/en-us/HT203987
After that, make sure your default search engine is set to the one you always use. To do so, Open Safari - Preferences - Search.
Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"
press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.
Open Safari - Preferences - Privacy - Remove All Website Data.
Also, I believe it would be a good idea to install AdBlock.
I doubt it. That sounds like it could definitely be a fake, that when you click it could actually cause a security issue. I would just shut down the system my holding the power button until it shuts down. DO NOT CLICK THE MESSAGE, just in case!
Feel free to reply with any further questions.
Best Regards,
Ryan
These are always a SCAM. No one can detect such stuff from outside your computer, and you would not want these lying thieves inside your computer no matter who they say they are.
If your Mac is "stuck" on a Browser page, quit your browser. If it won't quit, use Force-Quit. If it won't force-Quit, hold the Power button until it powers off.
When you re-launch the browser, hold down the Shift key to prevent re-loading previously-open pages.
Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.
Your problem is most likely not caused by malware. It's a Web scam that only affects your browser, and only temporarily. There are several ways to recover.
1. If you're running Safari 8.0.7 or later and you see a dialog with the message “Don’t show more alerts from this webpage,” check the box and click OK.
2. If no other tabs or windows are open, or if you don't mind losing those tabs or windows, force quit Safari. Relaunch it by holding down the shift key and clicking its icon in the Dock.
The following steps may enable you to keep the state of other open tabs and windows.
3. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
4. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
5. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. If the Preferences menu item is grayed out, go to Step 2.
After closing the malicious page, select from the menu bar
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.
I have received a pop up that says I have a System Security at Risk. Mac has detected a serious attack on my system. I this for real? Want me to call 1-808-725-3292!
