Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keynote not responding when importing images

Keynote not responding when importing images -

MacBook Pro (13-inch Early 2011), iOS 8.1

Posted on Aug 21, 2015 9:03 AM

Reply
3 replies

Aug 29, 2015 3:11 AM in response to ekthor26

Keynote version 6.5.3, the latest version, should have no issues with placing images, using the media button, drag and drop files onto the slide or Insert > Choose.


Try resetting Keynote; perform all the steps and in the order listed:


  1. Remove Keynote version 6.5, (you must use an application removal tool for this procedure to work): Appcleaner is free, I use Appzapper
  2. Empty the trash
  3. Shut Down the Mac: Apple menu > Shut Down
  4. Wait 10 seconds, then press the power button
  5. Immediately after you hear the startup tone, hold down the Shift key,
    release the Shift key when you see the grey Apple screen
    start up will take a few minutes longer than usual as the Mac is performing a software repair
  6. Restart the Mac normally, (don’t hold down any keys during startup)
  7. Install Keynote from the Mac App Store

Keynote not responding when importing images

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.