Q: My earbuds stopped working on the right ear. How do I fix this

Hey everyone, this is my first post on this discussion board.

Anyway, I've been using my Earbuds for a bit less than a year ago, and the right earbud stopped working a few months ago.

It would usually work after adjusting the connection and playing around with it, but a few hours ago it just stopped working, no matter how much I try to adjust the connection. Also, the volume controls stopped working.

How do I fix this? I've tried cleaning out the wax from there, and that's clearly not the problem. Help!

- O