Cannot turn camera on. All I have is a black screen with photo booth
I have been trying how to use the camera function. I turn on Photo Booth but all I get is a black screen.
MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.5)
Husker614 wrote: I have been trying how to use the camera function....
OS X Yosemite: Use the built-in camera
Husker614 wrote: ... I turn on Photo Booth but all I get is a black screen.
One of these will fix your camera problem:
(a) If restarting your Mac doesn't fix the problem,
(b) use Apple's http://support.apple.com/kb/HT2090.
(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)
Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.
A "Standard" user account is all you need for testing. Don't bother testing third-party apps until you have your camera working with Apple apps.
(c) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS.
(d) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider
to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.
Message was edited by: EZ Jim