Keith Weisshar

Q: QuickTime 7.7.8 no longer installs on Windows 10

Why am I no longer able to install QuickTime v7.7.8 on Windows 10?  I get a message that it can only be run on Windows Vista or 7.  The last version that was able to be installed was v7.7.7.  Why did the install get blocked as of v7.7.8?  Why is Apple Software Update still only offering QuickTime v7.7.6 under New Software even though it is no longer the latest version?

iPad Air 2 Wi-Fi, iOS 8.2, null

Posted on Aug 21, 2015 10:52 AM

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Q: QuickTime 7.7.8 no longer installs on Windows 10

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  • by Mr.8X,

    Mr.8X Mr.8X Sep 2, 2015 6:35 AM in response to Keith Weisshar
    Level 1 (0 points)
    Sep 2, 2015 6:35 AM in response to Keith Weisshar

    It's so annoying! Apple wants Windows users to buy Macs. For me it's especially arduous because I use a video editing programm which needs QuickTime. To install 7.7.7 is a good work-around but you feel that it's not optimised for Windows 10. Please update you r QuickTimePlayer Apple!

  • by bnwimmer,

    bnwimmer bnwimmer Sep 10, 2015 2:14 PM in response to Keith Weisshar
    Level 1 (0 points)
    Sep 10, 2015 2:14 PM in response to Keith Weisshar

    Just use 7.7.6

    It installs on Windows 10, but it is not the latest version, but I do not care about that.

    QuickTime 7.7.6 for Windows

    Needed it for GoPro Studio. Now it works again.

  • by tns42,

    tns42 tns42 Sep 11, 2015 7:30 AM in response to bnwimmer
    Level 1 (10 points)
    Sep 11, 2015 7:30 AM in response to bnwimmer

    Both 7.7.7 and 7.7.8 were security fixes.

     

    NO DO NOT JUST USE 7.7.6.  Install 7.7.8.  Not sure what problems people are having using the bypass previous posted.  I had no trouble in getting installed with the small install modify file listed.  Once its installed, you can even use the regular install to "repair" it if you think some files are not "vanilla" apple.

     

    Apple Needs to fix the install file.

  • by AndreiV3103,

    AndreiV3103 AndreiV3103 Sep 12, 2015 2:49 AM in response to tns42
    Level 1 (0 points)
    Sep 12, 2015 2:49 AM in response to tns42

    Same error here. Windows 10 Pro:

     

    Capture.PNG

  • by tns42,

    tns42 tns42 Sep 12, 2015 4:51 AM in response to AndreiV3103
    Level 1 (10 points)
    Sep 12, 2015 4:51 AM in response to AndreiV3103

    You can use Tommynation alternate 2 to install.  http://tommynation.com/install-quicktime-windows-10/

     

    Download 7.7.8 from Apple site.  Unzip the APPLE install file or if you don't have or want one of the unzip programs that can do the exe files, you can run the apple install until you see the message about about not Windows Vista or Windows 7.  At that point the files have been all unzipped to a temp directory in your temp directory.  Copy these files to a new directory C:\QT and then click Ok on the install window.

     

    Download  Tommy's transform file http://tommynation.com/wp-content/uploads/2015/07/FIX.zip and copy the mst file in it to your c:\QT directory.

     

    Open Command prompt as admin.  cd \QT then  Run the Msinstaller as follows.

    msiexec /i QuickTime.msi /qn TRANSFORMS=FIX.mst ALLUSERS=1 /log C:\QT\install.log

     

    Install is now complete for Quicktime itself.  To make sure all the pieces install you could click the other MSi files but I suggest actually running the Apple install again and tell it to repair the install.

  • by helgro,

    helgro helgro Sep 12, 2015 11:00 AM in response to tns42
    Level 1 (0 points)
    Sep 12, 2015 11:00 AM in response to tns42

    Sorry, but it didn't work for me!  Tried both ways from Tommynation (on pc and tablet)!

  • by NannaLesley,

    NannaLesley NannaLesley Sep 12, 2015 5:22 PM in response to tns42
    Level 1 (0 points)
    Sep 12, 2015 5:22 PM in response to tns42

    As I've said before, the remedies given on tommynation did not work for me at all - including his customized installer.

  • by tns42,

    tns42 tns42 Sep 12, 2015 7:11 PM in response to helgro
    Level 1 (10 points)
    Sep 12, 2015 7:11 PM in response to helgro


    Helgo and NannaLesley,

     

    If you follow the steps I mentioned and documented in tommynation, it should install.  WHAT ERROR are you getting.  It can't be the popup window as this occurs in the graphic install.  It would have to be an error that shows up in C:\QT\install.log .

  • by mimBreyn,

    mimBreyn mimBreyn Sep 14, 2015 1:27 AM in response to Keith Weisshar
    Level 1 (0 points)
    Sep 14, 2015 1:27 AM in response to Keith Weisshar

    Mileage is going to vary folks.  I followed the steps for both option 1 and option 2 and they failed.  Despite the exploit in the other install package, I went ahead and installed it, and it worked.  Normally I wouldn't do this except I am building a project in Unity, and QuickTime is a necessary component for the build.  Hopefully Apple fixes their installer soon.  I would hate to think that Apple is doing this deliberately.  If they are, they are opening themselves up to so much liability for a class action suit.  Fix the problem Apple.

  • by Yoda_Phone,

    Yoda_Phone Yoda_Phone Sep 18, 2015 4:43 AM in response to Keith Weisshar
    Level 1 (0 points)
    Sep 18, 2015 4:43 AM in response to Keith Weisshar

    Here is how to make this work

     

    Download the offline package from here QuickTime 7.7.8 for Windows

     

    Use WinRAR to extract the file

     

    Download & install a MSI Editor. I recommend http://www.instedit.com/

     

    Install it & open the file QuickTime.msi

     

    on the right side, under tables select LaunchCondition & delete these 2 rows,

     

    (VersionNT>501) AND (VersionNT<=603)

    BUSEROSVERSION AND (BUSEROSVERSION<10)

     

    save it & run now in compatibility mode. it will install

  • by fantailfan,

    fantailfan fantailfan Sep 18, 2015 6:36 AM in response to tns42
    Level 1 (0 points)
    Sep 18, 2015 6:36 AM in response to tns42

    Make sure that you run the command prompt As Administrator. That is the difference between failure and success.

  • by Narr Apple,

    Narr Apple Narr Apple Sep 24, 2015 1:00 AM in response to Yoda_Phone
    Level 1 (0 points)
    Sep 24, 2015 1:00 AM in response to Yoda_Phone

    This seemed simple, used safe downloads and applications (if you believe Norton), and the result apparently installed fine.

     

    - You can use 7Zip instead of WinRAR to extract the msi

    - I didn't have to use any compatibility modes to run the fixed msi on Windows 10 and do the install.

     

    All  in all, pretty inexcusable for Apple to let this problem hang around -- and to advertise on the Quicktime download site that the one they are offering is only for Windows 7 and Vista. Vista?? Anyway, it shows they are very aware.

     

    Btw, thank you kindly, Yoda_Phone.

  • by nucleardirk,

    nucleardirk nucleardirk Sep 26, 2015 12:54 PM in response to Narr Apple
    Level 1 (0 points)
    Sep 26, 2015 12:54 PM in response to Narr Apple

    It failed to me anyway, 2229 appears all the time.

     

    BUT - looks I found a solution!!!

    I assume the most people having problems here even if the follow all those nice hints here do have a non US / english installation.

    So it was mine - with german windows 10.

     

    The way how it works - change in the windows settings the language and region and format etc. to USA / English!

    Reboot - install Quicktime as mentioned above - and change back to german etc.....

     

    worked for me!

    Found the hint here:

    http://kecodoc.com/how-to-fix-installation-error-code-2229-when-installing-apple -softwares/

  • by jcdueck,

    jcdueck jcdueck Oct 4, 2015 11:19 PM in response to Keith Weisshar
    Level 1 (0 points)
    Oct 4, 2015 11:19 PM in response to Keith Weisshar

    Might be a little late to the party on this one, but if people are still having trouble I found a solution that worked for me.  By installing a program that requires an installation of quicktime built in, I was able to get it onto Windows 10 without any custom installers or weird command prompt runarounds.  For me I downloaded and installed Davinci Resolve 12 (free) and it self-directed a "necessary installation of quicktime".  Honestly all I did was install Davinci as suggested and now I have Quicktime.  Maybe it'll work for others too.  Worth a try with free and awesome software.  link to the site:

     

    https://www.blackmagicdesign.com/products/davinciresolve

     

    Hope it helps someone.  Peace.

  • by tns42,

    tns42 tns42 Oct 5, 2015 4:15 AM in response to jcdueck
    Level 1 (10 points)
    Oct 5, 2015 4:15 AM in response to jcdueck


    jcdueck,

    I would check what version of quicktime you have.  You want the latest. 7.7.8 last I checked.  Many products include a quicktime install, but often an out of date version.

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