iPhone 6 screen unresponsive and horizontal lines.. help!!

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Level 1

12 points

iPhone 6 screen unresponsive and horizontal lines.. help!!

Hey everybody.. so this is my first time on an apple discussion so I'm new to all of this. I dropped my iPhone 6 this week and it was only at a distance of approximately 30cm, however I have not been able to use the phone since. This is due to the screen being practically unresponsive and I have multicoloured horizontal/vertical lines going through it. Is this repairable, if so, what parts need replacing and how much would they cost? I'll add a picture so that you can see what exactly is wrong with it.. It is devastating.

Thank you guys!!

iPhone 6, iOS 8.4.1, BROKEN

Posted on Aug 21, 2015 12:04 PM

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Answer 1

Aug 21, 2015 12:07 PM in response to emillen4

Take it to an Apple Store Genius Bar and have the techs check it - looks like a graphics chip fault.

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Answer 2

emillen4 Author

Level 1

12 points

Aug 21, 2015 12:08 PM in response to emillen4

Is there absolutely nothing I can do then? It's just that I'm a student and can only work part time you see, so the cheaper the better.. Also, I stupidly took no insurance out on it so I really am stuck lol!

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Answer 3

Aug 21, 2015 1:05 PM in response to emillen4

Hi

The only thing you can do is make an Appointment at Apple Store .

For a out of Warranty replacement .

But it will cost you about half the price of a new one ie about £ 250.00

Cheers

Brian uk

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Answer 4

Aug 21, 2015 3:16 PM in response to emillen4

emillen4 wrote:

Is there absolutely nothing I can do then? It's just that I'm a student and can only work part time you see, so the cheaper the better.. Also, I stupidly took no insurance out on it so I really am stuck lol!

Ddropping resulting the damage shown cannot be handled by the user. Out of warranty service in the US is: http://www.apple.com/support/iphone/repair/other/

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