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Helpful answers
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Dec 6, 2015 10:19 PM in response to BWWiggsby Alabama591,Hi there. Yes I would appreciate your sending me the exact steps you followed in order to manually install an iCloud IMAP e-mail account to your Outlook 2013. Because what Apple suggests simply doesn't function! I followed all the steps suggested, tried the alternative SSL, TLS settings but nope! Outlook 2013 refuses to connect my e-mail account. I tried both manual and automatic settings search, but the problem remains. So I am left with no iCloud e-mail account in Outlook, let alone calendar and contacts sync.
My patience with Apple is evaporating immensely rapidly! . Plus I refuse to be coerced by a secretly managed, mystic company who all along is preaching about their marvels in technology innovation and yet they appear to be flat down incompetent, ignorant or indifferent to solve a seemingly minor issue, which, after all, they alone created!!!
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Dec 7, 2015 10:44 AM in response to Alabama591by BWWiggs,Here are the variable for the account settings. This is simplier and working without the added variable I spoke of earlier. I have removed and added this account a few times hoping that the rest would then work. Well, we know better re calendar, contacts, etc.
Set up the email account manually:
Name: AlabamaXXX
Email address: bxxx.Wxxx@me.com
- NOTE: list the complete icloud email address. I am using one of the shadows since my main was my gmail and it gets all confused in the accounts when then the GMAIL email is setup too.)
Account type: IMAP
Incoming server: mail.me.com
Outgoing serve: stmp.me.com
- (use the me.com even if you are using another domain for your iCloud email account.)
USER NAME: bxxx.wxxx
- Note: only the name part of the email address works
Password: (your Apple password that should be the same for all the Apple, iCloud, iTunes stuff)
Go to the more settings:
General: mail account - should have carried over. Mail Account: Bxxx.Wxxx@me.com and see outgoing server setting are the same
Go to the advanced tab:
Outgoing server: 993, SSL, check that it requires authentication
Incoming server: 587, TLS
complete the options as you like on the remained of this screen.
Click: OK or Apply and then OK.
You have successfully set up your email ...blah.blah
Then wait to see if the test email runs successfully.
Let me know if this works. I can help you troubleshoot this. I have played with the server number and the SSl TLS thing and finally found it somewhere in the web too. I am aging fast and cannot always recall where I found things. I usually have to start over searching a problem. Sometimes my bookmarks work for me and other times I forget to set one for goodies I find.
BWWIGGs
<Email Edited By Host>
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Dec 7, 2015 4:56 AM in response to BWWiggsby segalsegal,One way to get Apple to focus on the problem would be for each of us to send a heads-up about this issue to some computer journalists. Although computer journalists usually work from press releases sent by tech companies about their shiniest new things, if there were a parallel channel of users giving a heads-up about serious problems that drag on for months there would be more attention paid at tech companies to fixing problems. And computer columns would become more useful.
A thread such as this one with 62,000 views should signal to a journalist a story work covering.
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Dec 7, 2015 5:08 AM in response to richard0383by Zargo,I was myself already on Office 365, but was open to let iOS/iCloud be master for Calendar and Contacts. Was!
I moved now calendars and contacts of several SOHO clients to Office 356, all clients which had licensed Office already, but used iCloud from iPhone. Now they sync all, including pictures, with OneDrive.
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And yes the CalDAV and CardDAV issue of Outlook hurts anyway, hard: http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/when-will-mic rosoft-support-caldav-and-carddav-in/45130989-cb0d-4a04-9a78-b35253c12ff2?page=6
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Imagine a world where the big 3 players, Apple, Microsoft and Google are sued for wasting many hours of multi millions of users around the globe.
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Dec 7, 2015 6:46 AM in response to Zargoby TSwatek,Having same issue as everyone else. Posting here so I'll get notifications of any changes. Very frustrating.
Before I found this message thread, I was trying to resolve the issue via a Microsoft Office forum and the advice was to sign out of iCloud and select "No" when asked if I wanted to save a copy of my calendar and contacts on my PC (thus deleting them off my PC).
Now I'm in limbo until Apple creates a fix because all my contacts and my calendar are on iCloud, but not on my PC in Outlook where where I work and need them. Arrrgh!!
Win 10, Office 2016, iCloud 5.0
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Dec 7, 2015 7:06 AM in response to TSwatekby segalsegal,It should be pointed out that Apple's purported workaround at Get help using Outlook with iCloud for Windows - Apple Support is not of much use to Outlook users. They say:
Support for Outlook 2016 will be available in an update to iCloud for Windows in December. Until then, if you use Outlook 2016, you can access iCloud Mail, Contacts, and Calendars on iCloud.com.
However, Outlook users are unlikely to use iCloud for email, and it is not very practical to use Outlook for email and look up addresses manually on iCloud.com. And if you get an email with a meeting request you need to enter the meeting manually into iCloud. And when there is a calendar event, Outlook won't inform you, but your phone will (but if you are syncing with a tablet you may not have it around). But if the meeting request has a URL to click, you'll only have that on your phone, not your computer.
So Apple's putative workaround only applies if you are willing to use iCloud.com for mail, calendar and contacts, but people who want that are almost never Outlook users. The advice is better understood as a smokescreen rather than real assistance. Perhaps the purpose is to stave off press coverage of iCloud not working. It doesn't fool us, but the danger is that it will fool journalists who don't spend the time figuring out what is going on.
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Dec 7, 2015 7:19 AM in response to segalsegalby Alabama591,It is indeed true that Apple is fooling everyone around by providing false promises all allong...Moreover, personally I cannot even sync iCloud on Outlook 2013, which, according to Apple and some people in the forum workd just fine. Well, in my case it doesn't! I went through all crazy combinations, uninstalling all Apple software from my PC and reinstalling them (iTunes, Apple support sofware for Windows 32 and 64-bit, Apple software update, etc) and nothing happens. I even tried to install manually an iCloud IMAP e-mail account to my Outlook 2013 and still nothing! It's an absolute frustration and what's even more annoying is that Apple diffuses false promises to children in a high school. Shame and shame again!
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Dec 7, 2015 7:38 AM in response to richard0383by andi7ooo,Ich finde es schon sehr verwunderlich, dass die Medien, IT-Web-Apple-Info-News Seiten über das fast 3 Monate anhaltende Problem mit Office 2016 + Wind. 10 nicht berichtet haben ! Ich finde es eine Schande so lange auf eine Update von iCloud für Windows warten zu müssen ....
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Dec 7, 2015 10:41 AM in response to andi7oooby segalsegal,Microsoft called today offering to take my version of Office back to 2013, but apparently that would lose my settings so I'm gambling that Apple will fix the problem soon. The weekday support people that deal with business customers sounds much more competent than the weekend people.
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Dec 7, 2015 10:42 AM in response to andi7oooby TSwatek,In case this is interesting or helps anyone...
The computer I'm having the iCloud issues on is running:
- iCloud 5.0, upgraded from iCloud 4.1 because I had already started having syncing issues on this PC while running Win 8.1 & Office 2013
- Win 10, upgraded from Win 8.1
- Office 2016, upgraded from 2013
On desktop PC, I'm having all the same issues as everyone else here: syncing stopped, iCloud error code 2343, can't repair or uninstall iCloud.
Prior to finding this thread, I thought my issue was unique so I never thought twice about upgrading my Windows laptop from Office 2013 to Office 2016 so I did that about a week ago. I don't use my laptop all that often, but just I checked and it's syncing contacts and my calendar to iCloud and my iPhone in both directions.
My laptop is running:
- iCloud 4.1
- Win 8.1
- Office 2016, upgraded from 2013
So it looks like iCloud works with Office/Outlook 2016 in come configurations. I guess my work-around is to just use my laptop instead of my desktop until Apple & MS get this worked out. Hopefully it keeps working.
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Dec 7, 2015 12:48 PM in response to TSwatekby Zargo,Had same issue once after disk crash, so latest backup of contacts was on phone. If you're in a hurry.
Downloaded all contacts form iCloud web.
And imported them... no, no, of course, as Outlook can't import multiple contacts at once *.vcf. So you need to get an add-on which does that trick for some $. Or do it via Google. I did it with an iPhone backup browser utility I had, which exports contacts, each its *.vcf, from any backup file created by iTunes.
Then loaded single *.vcf into other cloud contacts folder in Outlook, which then reaper on iPhone after particular cloud contact account is added.
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Dec 7, 2015 1:00 PM in response to TSwatekby mijcar,If you have an image of your desktop system, you might try:
Find the following folder on your laptop:
C:\Program Files\Common Files\Apple\Internet Services
And look for the executable (or something similar):
AppleOutlookDAVConfig64.exe
Copy the entire folder to your desktop.
Uninstall icloud, then launch the above executable.
It's what created the icloud I am currently using, probably via an update or two.
If you do try this, please report back here. A lot of people seem to need a 4.1 installer.
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Dec 7, 2015 1:24 PM in response to mijcarby BWWiggs,in response to mijcar, in response to TSwatek
This sounds like a new problem to create for folks. I have a copy in my download folder of the 4.1 release of iCloud for Windows. It is under 70MB and in fact I have two copies and both are the same. Thus, I think they are clean and not corrupt.
If someone is really desperate for this file and cannot get it from APPLE, either a Genius Bar or by online / phone support I will consider making my cloud folder containing this file available but only if the requester will contact me directly because I will need to have a valid email address to set up the share of the folder. Also, I do not do this lightly and do not want any unwanted date requests or spam mail. Well, I will think about the former. LOL!
I would rather help in this way that see some of us screw our systems up doing untested or proven roundabouts. Today is the 7th of Dec. If Apple holds to their reporting of a Dec update to fix this, is it not worth us waiting this out a little longer and know that we do have some alternatives to try if we are disappointed with no fix this month? I am as frustrated as most of you and I could bite nail. But, I do not want to break my teeth and end up in the dentist office having caps put on broken teeth.
BWWIGGs; aka: TigerWizard
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Dec 7, 2015 2:55 PM in response to richard0383by mijcar,They did it!!
iCloud 5.1 is now here and available. Launch Apple Updater and it will get it for you.
Clean installation -- synchs everything (well, I tested the calendar first, then the e-mail and am assuming all other standard stuff still works).
Yay!
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Dec 7, 2015 3:18 PM in response to mijcarby mijcar,Now contacts work, too, from iPhone to Outlook and back again.