richard0383

Q: Is iCloud compatible with Outlook 2016?

I've installed Windows 10 and Office 2016. I also installed iCloud and every time I try to access it and synch with my Outlook 2016, a window pops up and says top Repair iCloud installation, then Restart. I've done this twice but still no go.

Is Outlook 2016 too new??? Or is it Windows 10???

Win 10 MSO Pro 2016

Posted on Aug 21, 2015 3:00 PM

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Q: Is iCloud compatible with Outlook 2016?

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  • by Besomdave,

    Besomdave Besomdave Oct 18, 2015 2:15 AM in response to iMinnesotan
    Level 1 (5 points)
    Oct 18, 2015 2:15 AM in response to iMinnesotan

    With regard to Phiip / Cindee Cognettas posts above.

     

    It looks like from Apple's reply they are taking a negative stance on this problem. Their responce to him includes the satement '... these forums are meant for technical questions that can be answered by the community.'  Well, as its obvious the iCloud / Outlook 2016 problem cant be answered by 'the community'. So now we get slapped on the wrist for daring to point out that somethings wrong and requesting a fix!

     

    Do we have to go another route to get Apple's attention? if so how? Possibly a mass sending of emails / posts to Apple support using a common template, so they understand its not just one or two people having the problem.

     

    Just a thought.

     

    Im not a rebel - I just would like the problem fixed.

  • by supersparksteve,

    supersparksteve supersparksteve Oct 18, 2015 4:44 AM in response to richard0383
    Level 1 (15 points)
    Oct 18, 2015 4:44 AM in response to richard0383

    Well I updated my Office 365 yesterday with Office 2016 and opened Outlook, first Mail then Calendar, with an icloud account on both.

    No error's so entered a test entry in Calendar and it sync'ed to all devices, iphone, ipad, macbook including the pc.

    Rebooted pc and tried again and still working both ways with no errors.

    This was an update not a new install and I have not logged out of icloud, I could try that but while its working ok I don't want to risk it.

     

    So for me it is working, as it must be for others also, so is it only new installs affected ?

  • by Uwe Grunewald,

    Uwe Grunewald Uwe Grunewald Oct 18, 2015 5:00 AM in response to supersparksteve
    Level 1 (0 points)
    Oct 18, 2015 5:00 AM in response to supersparksteve

    @supersparksteve as much as I know, only fresh installs are concerned, which makes me so angry, because it can't be so big and hard to fix. Anyone any idea, how to create a real shitstorm, hitting apple soon? :-(

  • by Andreas HH,

    Andreas HH Andreas HH Oct 18, 2015 5:20 AM in response to Uwe Grunewald
    Level 1 (0 points)
    Oct 18, 2015 5:20 AM in response to Uwe Grunewald

    Not only fresh installations.

    I did an update from Office prof 2013 to 2016 and iCloud did'nt woked for me anymore

    so that i had to fall back to 2013.

     

    ANdreas

  • by rad6185,

    rad6185 rad6185 Oct 18, 2015 7:04 AM in response to richard0383
    Level 1 (0 points)
    Oct 18, 2015 7:04 AM in response to richard0383

    I'm having the same issue, iCloud not working with Windows 10 and Office 2016. Apple, please fix this!

  • by Pappy Jack,

    Pappy Jack Pappy Jack Oct 18, 2015 7:36 AM in response to supersparksteve
    Level 1 (0 points)
    Oct 18, 2015 7:36 AM in response to supersparksteve

    What version of the iCloud utility do you have on your PC?

  • by rad6185,

    rad6185 rad6185 Oct 18, 2015 7:58 AM in response to Pappy Jack
    Level 1 (0 points)
    Oct 18, 2015 7:58 AM in response to Pappy Jack

    I have iCloud version 4.1.

  • by supersparksteve,

    supersparksteve supersparksteve Oct 18, 2015 7:54 AM in response to Pappy Jack
    Level 1 (15 points)
    Oct 18, 2015 7:54 AM in response to Pappy Jack

    iCloud 4.1.1.53  04/08/15

  • by Pappy Jack,

    Pappy Jack Pappy Jack Oct 18, 2015 7:57 AM in response to Pappy Jack
    Level 1 (0 points)
    Oct 18, 2015 7:57 AM in response to Pappy Jack

    Office 365 let me revert back to Office 2013, so I'm functioning, but this should remain an unresolved issue.

  • by rad6185,

    rad6185 rad6185 Oct 18, 2015 7:59 AM in response to Pappy Jack
    Level 1 (0 points)
    Oct 18, 2015 7:59 AM in response to Pappy Jack


    Thank you for your reply.

  • by supersparksteve,

    supersparksteve supersparksteve Oct 18, 2015 8:04 AM in response to supersparksteve
    Level 1 (15 points)
    Oct 18, 2015 8:04 AM in response to supersparksteve

    I have W10 64 bit, Office 365 Home, updated to Office 2016, all working fine.

     

    Odd that it works for some and not others.

     

    In iCloud I only sync Mail, Calendar, Notes and Tasks, nothing else.

  • by Philip Cognetta,

    Philip Cognetta Philip Cognetta Oct 18, 2015 8:05 AM in response to Pappy Jack
    Level 1 (10 points)
    Oct 18, 2015 8:05 AM in response to Pappy Jack

    For a company that has historically been so user focused, it is so disappointing that any avenue users have taken to escalate this within Apple has gone UN-acknowledged. Reverting back to Office 2013 (going backward) is not acceptable. The community cannot solve this issue. Tech support has to solve this issue within Oracle. I'm on the same 4.1 version of iCloud for Windows mentioned above.

     

    When Apple looks at the new Microsoft SurfaceBook they have a real challenge to their MacBook line. iPhones are great, but if they neglect interoperability with other operating systems and providers and applications (like Outlook 2016) they risk mass defection especially since they are damaging their reputation of exemplary customer support by alienating an increasingly large population of once loyal customers.

     

    If anyone's role at Apple in their iCloud division occasionally reviews threads, this should start to rise to the top of their bug fixes. I've seen good suggestions on mass emails to Apple, or bringing this to the attention of the Technology Press (Yahoo or C|Net, or someone else that regularly reports on Apple news) but another way is to keep responding to this thread because as the count of replies goes up it should hit their radar screen.

  • by supersparksteve,

    supersparksteve supersparksteve Oct 18, 2015 8:12 AM in response to Philip Cognetta
    Level 1 (15 points)
    Oct 18, 2015 8:12 AM in response to Philip Cognetta

    I only came across this thread while trying find out if Outlook 2016 now supported Caldav and Cardav, which it does not.

     

    I've been thinking of switching to an Exchange account and ditching iCloud, but you cannot have an Exchange account with Home 365, so the next option is to cancel Home 365 and change to Business 365, which I'm going to call them Monday and see what's involved.

  • by Uwe Grunewald,

    Uwe Grunewald Uwe Grunewald Oct 18, 2015 8:13 AM in response to Philip Cognetta
    Level 1 (0 points)
    Oct 18, 2015 8:13 AM in response to Philip Cognetta

    Could'nt agree more Philip Cognetta, will now try a direct contact to an Apple VP, I once had. Keep you all posted

  • by Uwe Grunewald,

    Uwe Grunewald Uwe Grunewald Oct 18, 2015 8:26 AM in response to Uwe Grunewald
    Level 1 (0 points)
    Oct 18, 2015 8:26 AM in response to Uwe Grunewald

    Here is what I wrote:

     

    Dear .....,

     

    hope you are doing well and I apologize to turn to you.

     

    I am just hoping you can help getting your iCloud for Windows folks to speed – avoiding a “****-storm” on Apple, at least loosing ten thousands of loyal customers.

     

    For more than 2 month now the current iCloud for Windows (4.1) is not working on Windows 10/Office 2016.

     

    It is extremely embarrassing for a quickly growing number of people.

     

    Some official statement as to when iCloud for Windows will work with the latest Microsoft OS/Office would be eagerly needed on your iCloud for Windows page

     

    Hope you don’t mind bothering you in this matter and wishing you all the best, Uwe

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