Q: My Apple Watch isn't connecting to the health app

Hi

• Check that your iPhone has both Bluetooth and Wi-Fi enabled:
  • iPhone > Settings > Bluetooth / Wi-Fi.
• Check that your Apple Watch is connected to your iPhone:
  • Swipe up on the watch face, swipe left/right to the Settings Glance, check whether Connected or Disconnected (disable Airplane Mode if it is active).
• Check that you have Wrist Detection enabled:
  • Apple Watch app on iPhone > My Watch > General > Wrist Detection.
• Check that you have set up the Activity app:
  • On your watch > Home screen (single press on Digital Crown) > Activity app (colored rings icon) > if prompted, enter information about yourself.
  • Use the Activity app on your Apple Watch - Apple Support
• Keeping them close by each other, try restarting - or, if that doesn't work, force restarting - both devices:
  • Restart Apple Watch: Press and hold the side button until you see the Power Off slider; Drag the slider to turn off completely; Afterwards, press and hold the side button until you see the Apple logo.
  • Force restart Apple Watch: press and hold both the side button and Digital Crown for at least 10 seconds, until you see the Apple logo.
  • Force restart iPhone: press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
• If none of the above has worked, try unpairing and re-pairing your Apple Watch and iPhone:
  • You can choose to restore from the watch backup (taken automatically) when offered the option during set up or to set up your watch as new.
    • Restoring from backup will retain most settings and data, except for: calibration data (from Workout and Activity apps), synced playlists, cards used for Apple Pay on your watch and your watch passcode.
  • Unpair your Apple Watch and iPhone - Apple Support
  • Set up your Apple Watch - Apple Support

I had a similar problem a couple of months back that was only resolved by unpairing and pairing the Watch and iPhone. No problems since then.

On your iPhone, in the Apple Watch app:

Go to My Watch (bottom left tab) > Privacy > Motion & Fitness > are both options there already enabled?

What information are you expecting to see (please give a specific example), but are not seeing, in the Health app?

Understood - was just checking

Given all of the troubleshooting steps that you have already tried, I suggest contacting Apple Support:

https://www.apple.com/support/watch/contact/

You're welcome!

Something else to check:

On your iPhone:

• Check that your own contact card (in the Contacts app) contains your own name, Apple ID email address and phone number.
• Go to Settings > General > Siri > My Info - check that your own contact is correctly selected here.
• Go to Settings > iCloud > check that you are logged in to your iPhone with your correct Apple ID email address.
• Go to Settings > Mail, Contacts, Calendars > scroll to the Contacts section > check that My Info is using your contact card.
• In your Apple Watch app on your iPhone: My Watch > General > Apple ID > is your Apple ID email address correct?

On your Apple Watch: ask Siri "What is my name?"

Are all of these correct? If not, make any changes and try re-starting both devices.

Over to Apple Support, then!

Hey guys,

I just bought the apple watch and had trouble with the phone not ringing. I conducted a few experiements and Long story short i found the following to be true:

1. In the iWatch app - turn off 'Mirror your iPhone'
2. Set the ring and Haptics to Custom

3. Then ensure passcode is off, meaning you dont have  passcode on the watch.
End result: your watch will ring to an incoming call.

just make sure you have passcode off.