Hello, I tried to but gems for clash of clans but a message poped up and said that the game was purchased from a different iCloud account and that it had to be purchased before I could buy gems. I got this game when I got my current account. I went on my old account and it said the same thing. Also another message popped up after that one and said it couldn't connect to iTunes, even when I have full strength wifi. I'm using an i
ad air. Please help
iPad Air, iOS 8.3
Greetings ,
Welcome to the Apple Support Communities!
I understand that you are attempting to make an in-app purchase in an application called Clash of Clans, but are receiving an error. To begin troubleshooting this situation, I would recommend verifying that the payment information on your Apple ID is correct and current. This information can be found in the following attached article.
Make in-app purchases - Apple Support
If you have trouble making an in-app purchase, make sure that your payment information is up to date.
Change or remove your Apple ID payment information in the iTunes Store - Apple Support
Cheers
Gems
