Q: Canon Pixma MX476 not detected
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by Carolyn Samit,Aug 22, 2015 12:31 AM
Carolyn Samit
Aug 22, 2015 12:31 AM
in response to queenbean79
Level 10
(120,969 points)
Apple MusicSee if a reset helps > Mac OS X: How to reset the printing system - Apple Support
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Aug 22, 2015 8:19 AMby Eric Root,Try restarting the printer and the computer. How are they networked? Wi-Fi, Ethernet,......?
If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Network Printer Troubleshooting
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Aug 22, 2015 4:14 PMby queenbean79,Thank you for your help Eric.
I tired to ping the printer and got this and then just timeout for ages. I've reset the entire machine and uninstalled and reinstalled the driver software. Can't seem to figure it out. I may just throw it out the window at this point!!
64 bytes from 169.254.230.118: icmp_seq=34 ttl=64 time=56114.317 ms
64 bytes from 169.254.230.118: icmp_seq=46 ttl=64 time=44103.586 ms
64 bytes from 169.254.230.118: icmp_seq=48 ttl=64 time=42101.232 ms
64 bytes from 169.254.230.118: icmp_seq=61 ttl=64 time=29088.869 ms
64 bytes from 169.254.230.118: icmp_seq=64 ttl=64 time=26085.613 ms
64 bytes from 169.254.230.118: icmp_seq=70 ttl=64 time=20078.154 ms
Request timeout for icmp_seq 96
Request timeout for icmp_seq 97
Request timeout for icmp_seq 98
Request timeout for icmp_seq 99
Request timeout for icmp_seq 100
Request timeout for icmp_seq 101
