Zax Voo

Q: No service after updating ios 8.3

Hi, is there any solution to solve my problem? after updating from ios 8.2 to 8.3, its show "no service" on my phone status bar. With the problem, i only can use my phone by connecting wifi otherwise consider useless already. i have try all the solution including restore my phone  to factory settings, reset the network but the problem seem appears and its kinda annoying!

iPhone 5s, iOS 8.3

Posted on Aug 22, 2015 4:27 AM

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Q: No service after updating ios 8.3

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  • by jeremy_v,

    jeremy_v jeremy_v Aug 23, 2015 2:21 PM in response to Zax Voo
    Community Specialists
    Aug 23, 2015 2:21 PM in response to Zax Voo

    Hi Zax Voo,

     

    Thank you for visiting Apple Support Communities.

     

    It looks like you see "No Service" on your iPhone after updating the iOS software. You've tried some good steps including restoring the phone. I can imagine that this would be an annoying situation.

     

    Be sure to update the phone to the latest iOS version (currently 8.4.1) and check for a carrier settings update as mentioned in If you can't make or receive calls on your iPhone:

    Update your software

    1. Check for a carrier settings update.
    2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

     

    Also, be sure to try these troubleshooting steps from the same article:

    Remove and reinsert your SIM card

    If your iPhone has a SIM card, remove the SIM card, then reinsert it.

    Contact your carrier

    When you contact your carrier, check the following:

    • Your account is set up to use your iPhone.
    • There aren't any localized service outages.
    • Your account doesn't have a billing-related block.
    • Your calls don't have errors on the carrier system.

     

    If your phone still shows "No Service" after trying all of these steps:

    Still can't make or receive calls?

    If you still can't make or receive calls, restore your iPhone as new. If restoring doesn't fix the issue, contact Apple Support or take your iPhone to an Apple Retail Store or Authorized Service Provider.

     

    All the best.