kayellwy

Q: I am unable to sync my audiobooks to my ipod nano.  I'm being told that my computer is not authorized, but it is.  How can I fix this?

I've been trying to sync my music and my audiobooks to my iPod nano.  I've finally gotten the music to sync, but none of the books.  I keept getting the message that this computer is not authorized, but it is! Help!

iPod nano, Windows 7, Actually Window 10 update.

Posted on Aug 22, 2015 12:41 PM

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Q: I am unable to sync my audiobooks to my ipod nano.  I'm being told that my computer is not authorized, but it is.  How c ... more

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  • by mario49,

    mario49 mario49 Aug 23, 2015 12:52 PM in response to kayellwy
    Community Specialists
    Aug 23, 2015 12:52 PM in response to kayellwy

    Hello kayellwy,

     

    After reviewing your post, it sounds like you were not able to sync some books to the iOS device because you need to authorize the computer. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

     

    Make sure all the purchased content came from the same Apple ID that you authorized. If everything is the same you can deauthorize all, then authorize the computer again. 

    Deauthorize your computer using iTunes - Apple Support

    To deauthorize all computers:

    Click to open iTunes and sign in to your Account Information, or use the steps below:

    1. Open iTunes.
    2. Click Sign In, and then enter your Apple ID and password.
    3. Click your name and select Account Info from the menu.
    4. Enter your password again.

    On the Account Information screen:

    1. Scroll to the Apple ID Summary section. To the right of Computer Authorizations, click Deauthorize All.

      The Deauthorize All button appears only if you have more than 2 authorized computers. If you don't see the Deauthorize All button, that means that you only have one authorized computer.

    Authorize your computer in iTunes - Apple Support

     

    Thanks for using Apple Support Communities.
    Have a nice day