Q: Itunes Download Problem on Windows 7
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Aug 24, 2015 6:40 AMby mario49,Hello ctangoh76,
After reviewing your post, it sounds like a service did not start in Windows. I would recommend that you read this article, it may be able to help the issue.
Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Thanks for using Apple Support Communities.
Have a nice day -
Aug 24, 2015 6:45 AMby turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.
tt2
