kshitijfromhyd
Level 1 (0 points)

Q: Photos app isn't working after OS X yosemite 10.10.5 update.

i am using macbook pro 2.5ghz intel core i5 with 4gb 100mhz DDR3.after downloading  mac os x yosemite 10.10.5 i am unable to transfer photos from my iPhone to computer.Half of the pics are getting cut.apart from that photos app isn't getting closed.i need to force quit it everytime.

MacBook Pro, null

Posted on Aug 23, 2015 4:18 AM

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kshitijfromhyd

Q: Photos app isn't working after OS X yosemite 10.10.5 update.

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  • by chroot,

    chroot chroot Aug 23, 2015 4:28 AM in response to kshitijfromhyd
    Level 4 (1,099 points)
    Aug 23, 2015 4:28 AM in response to kshitijfromhyd

    I am unclear of the issue based on your description.  It seems like not all pictures are transferring from the iOS device to the computer and the Photos app is becoming unresponsive.  Does this happen in other user accounts?  It's possible that the photos library is corrupt.

     

    If the photos library is corrupt you can try this to fix it.  Use the Photos library repair tool - Apple Support

  • by Old Toad,

    Old Toad Old Toad Aug 23, 2015 11:43 AM in response to kshitijfromhyd
    Level 10 (141,223 points)
    Mac OS X
    Aug 23, 2015 11:43 AM in response to kshitijfromhyd

    Are you still using iPhoto or are you using the new Photos app that came with Yosemite?

     

    What fixes have you tried so far? If none try wart chroot recommended.

     

    Have you tired downloading all of the photos from the iPhone to a folder on the Desktop with Image Capture and then importing from there?  See if they will import correctly.  You can also test them in the folder by opening some with Preview and see if they appear OK.

     

    Report back with the results. 

    OTsig.png

  • by jjosiah,

    jjosiah jjosiah Sep 1, 2015 4:08 AM in response to kshitijfromhyd
    Level 1 (0 points)
    Sep 1, 2015 4:08 AM in response to kshitijfromhyd

    I saw some other posts about problems with importing photos from cameras to Photos after the update.  You might do a search on that.  I'm having a different problem.  After the 10.10.5 update, photos came up to begin (as if I did not already have the app from 10.10.3) and now it's been processing for like 3-4 days.  No end in sight.  I force closed it and it came back up just like before to begin / start.  Clicked start and again it processed all day yesterday and still doing the same today.  The size of my photo file is big but not as big as many others. It's 130.18 gigabytes.  In the past, when it was only slightly smaller (with 10.10.3), it transferred photos from iPhoto in no time  What the heck is up?  I don't get it and I don't see anything on the web to fix it! procc

     

    Stuck in processing ****, Josiah