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Abesrour
Level 1 (0 points)

Q: impossible to unlock my apple watch

Hi

this is the third time in 2 months my apple watch is locked and its impossible to unlock it.

tried the hard reset and its still coming to the same point.

is this a failure or how can i fix it please ?

Br,

Adel

Apple Watch, watchOS 1.0.1

Posted on Aug 23, 2015 5:50 AM

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Abesrour

Q: impossible to unlock my apple watch

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 23, 2015 5:54 AM in response to Abesrour
    Level 7 (31,626 points)
    Apple Watch
    Aug 23, 2015 5:54 AM in response to Abesrour

    Hi Adel

     

    Connect your Apple Watch to its Apple Magnetic Charging Cable - with power connected.

    Press and hold the side button until you see the Power Off slider.

    Force Press (ie more firmly than usual) on Power Off and then tap on Erase all content and settings.

     

    Then re-pair it using the Apple Watch app on your iPhone, choosing to restore your Apple Watch from backup when the option is offered:

    Set up your Apple Watch - Apple Support