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why has apple made is so difficult to book a genius bar appointment?

I've been a customer for decades. I have been trying to book a genius bar appointment for the iPhone 6P isight camera repair. I keep getting redirected away from the "book an appointment" page to a page that forces me to use the automated troubleshooting system. What the **** is going on?

iPhone 6 Plus, iOS 8.4.1, awful customer service

Posted on Aug 23, 2015 8:59 AM

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why has apple made is so difficult to book a genius bar appointment?

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