my iphone 6 won't accept my login and password to icloud

my phone won't connect to the internet so i can't use my apps because it can't connect to icloud because it won't accept my apple id and password.


does anyone know why?

iPhone 6, iOS 8.4.1

Posted on Aug 23, 2015 7:46 AM

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Posted on Aug 25, 2015 11:32 AM

Are any other devices connecting to your wi-fi connection just fine?


Here are a couple of How To articles dealing with wi-fi:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Here is a of How To articles dealing with cellular networks:


If you can't connect to a cellular network or cellular data - Apple Support

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Aug 25, 2015 11:32 AM in response to AJ397

Are any other devices connecting to your wi-fi connection just fine?


Here are a couple of How To articles dealing with wi-fi:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support


Here is a of How To articles dealing with cellular networks:


If you can't connect to a cellular network or cellular data - Apple Support

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Aug 23, 2015 7:59 AM in response to PTB23

Hold the sleep/wake and home button until the apple logo appears. Then go to settings>general>reset> reset network settings ( you will need wifi password.) iCloud requires internet, which is probably why you are getting those errors. -AJ

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Aug 25, 2015 10:49 AM in response to PTB23

Do you have cellular data turned on? In settings is wifi greyed out? If you have not done a full factory restore, do that, but I have a feeling this is a hardware issue and recommend making a Genius Bar appointment.

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Sep 14, 2015 5:03 PM in response to PTB23

My issue is similar, but not exactly the same. My phone is working fine, except that it won't take my icloud password, so it won't back up. It connects to the internet via cellular and to my home wi-fi just fine.


JB, also iPhone 6, iOS 8.4.1

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my iphone 6 won't accept my login and password to icloud

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