Me too. I am extremely disappointed. My 16 yr old son saved money for years and didn't buy any stuff during christmas. Then on his birthday, he wanted a phone. He did some research and finally decided to buy an iphone 6. A day after he bought it, we were headed to Willow Creek Church in Algonquin. I was driving. He was in the second row. He told us "mom I accidentally dropped my phone". Visualize it, he was just seating. My son is only a little above 4ft tall. He said "the screen broke but it landed on the carpet". He was crying so much! I know the feeling because he saved the money for years. I told my wife to call Apple Store in Schaumburg. We got a schedule which was around 7:30pm. When we got there, I explained what happened. The only information I was told is that "sir, it might have landed first near the circle button". ***! I showed him my Nokia Lumia 920 phone and I hit the screen with my knuckles really hard and even dropped it in front of him. I dropped my Lumia phone on concrete so many times and glass is still very nice! No cracks. Anyways, the apple support guy fixed and we f'ing paid $150. This is a ripped off. Apple is stealing from us. I really want to buy an Iphone but the screen's durability is what's making me not purchase it.
I heard another story few days ago, same thing. It was my wife's officemate's incident. The iphone also dropped in her car. The screen broke too. Why Apple? Why are your ripping us off?