rodacki

Q: whyis the iphone 6 screen so fragile?

I have two iphones 6 (a plus and a regular). Both got the screen broken after a small drop. I kno wmany other users that are facing the same problem. Should not them replace it for free, as it seems the equipment appears to have a problem not being robust enough?

Rodacki

iPhone 6, iOS 8.4.1

Posted on Aug 23, 2015 11:39 AM

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Q: whyis the iphone 6 screen so fragile?

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  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Aug 23, 2015 12:10 PM in response to rodacki
    Level 9 (59,729 points)
    iPhone
    Aug 23, 2015 12:10 PM in response to rodacki

    Glass breaks when subject to impact. I've seen no data that indicates iPhones are more fragile than other, similar phones.

     

    Make an appointment at the Genius Bar at your local Apple Store. Plead your case. Be prepared to pay.

  • by Matt-Hawes,

    Matt-Hawes Matt-Hawes Aug 23, 2015 12:13 PM in response to rodacki
    Level 1 (65 points)
    Aug 23, 2015 12:13 PM in response to rodacki

    If you don't have your phone in a case then it will probably break when dropped. When working I've lost count of the amount of smartphones with broken screens that I've seen.

  • by Katiei1227,

    Katiei1227 Katiei1227 Aug 24, 2015 1:43 AM in response to rodacki
    Level 1 (0 points)
    Aug 24, 2015 1:43 AM in response to rodacki

    Best to get yourself a tempered glass screen protector as this breaks when dropped but saves the screen! And it is a fracton of the cost! Probably £5.99 tops. I am on my second tempered glass screen protector but it is still much cheaper than replacing the actual screen. I got mine from amazon. hope this helps x

  • by Bam Bam Mickey,

    Bam Bam Mickey Bam Bam Mickey Aug 24, 2015 2:10 AM in response to Katiei1227
    Level 1 (15 points)
    Aug 24, 2015 2:10 AM in response to Katiei1227

    It is human nature to look to blame abuse of a product on the manufacturer!

    That doesn't mean you will get what you want!

  • by t3cI-Iguy,

    t3cI-Iguy t3cI-Iguy Aug 18, 2016 3:40 PM in response to rodacki
    Level 1 (4 points)
    iPhone
    Aug 18, 2016 3:40 PM in response to rodacki

    Me too. I am extremely disappointed. My 16 yr old son saved money for years and didn't buy any stuff during christmas. Then on his birthday, he wanted a phone. He did some research and finally decided to buy an iphone 6. A day after he bought it, we were headed to Willow Creek Church in Algonquin. I was driving.  He was in the second row. He told us "mom I accidentally dropped my phone". Visualize it, he was just seating. My son is only a little above 4ft tall. He said "the screen broke but it landed on the carpet". He was crying so much! I know the feeling because he saved the money for years. I told my wife to call Apple Store in Schaumburg. We got a schedule which was around 7:30pm. When we got there, I explained what happened. The only information I was told is that "sir, it might have landed first near the circle button". ***! I showed him my Nokia Lumia 920 phone and I hit the screen with my knuckles really hard and even dropped it in front of him. I dropped my Lumia phone on concrete so many times and glass is still very nice! No cracks. Anyways, the apple support guy fixed and we f'ing paid $150. This is a ripped off. Apple is stealing from us. I really want to buy an Iphone but the screen's durability is what's making me not purchase it.

     

    I heard another story few days ago, same thing. It was my wife's officemate's incident. The iphone also dropped in her car. The screen broke too. Why Apple? Why are your ripping us off?

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Aug 19, 2016 5:32 AM in response to t3cI-Iguy
    Level 9 (59,729 points)
    iPhone
    Aug 19, 2016 5:32 AM in response to t3cI-Iguy

    t3cI-Iguy wrote:

    The iphone also dropped in her car. The screen broke too. Why Apple? Why are your ripping us off?

    Because glass breaks when subject to impact. Sometimes, you get lucky and it doesn't. Sometimes you think you got lucky but there are very small cracks that break open the next time there's an impact.

     

    This is why there is a market for impact resistant cases and why many people by AppleCare+ or other insurance.

     

    Apple is not ripping your off. It's a sad lesson you're teaching your child about how not to take personal responsibility.

  • by t3cI-Iguy,

    t3cI-Iguy t3cI-Iguy Aug 19, 2016 6:34 AM in response to IdrisSeabright
    Level 1 (4 points)
    iPhone
    Aug 19, 2016 6:34 AM in response to IdrisSeabright

    I reread my post again above and I don't see I mentioned that I'm teaching my son the wrong way. You're putting words into my mouth which I didn't write. You're assuming I did that!

     

    Anyways, yesterday on my way home, I accidentally dropped my lumia phone again. My phone doesn't have any protective casing. I'm actually not worried about the screen or body anymore. I'm more worried about the parts inside getting loose. I did some research and found this Lumia 920 drop test video - https://www.youtube.com/watch?v=jH4xYN9I5Kw  OMG, I just saw this extreme crazy test on the Lumia 920 - https://www.youtube.com/watch?v=E3c8il_Q6SU

     

    I also searched for iphone6 drop test video - https://www.youtube.com/watch?v=eGxlm82hWDM

     

    Trust me, I really want Apple smartphones  because I'm a developer but the fragile screen on iphone6 is preventing me from buying it. I really don't like protective casing. I google'd iphone 6 fragile screen and found numerous posts about it.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Aug 19, 2016 6:39 AM in response to t3cI-Iguy
    Level 9 (59,729 points)
    iPhone
    Aug 19, 2016 6:39 AM in response to t3cI-Iguy

    t3cI-Iguy wrote:

     

    I reread my post again above and I don't see I mentioned that I'm teaching my son the wrong way. You're putting words into my mouth which I didn't write. You're assuming I did that!

    Based on your post, yup.

     

    I google'd iphone 6 fragile screen and found numerous posts about it.

    Google "alien abductions". You'll find numerous posts about those, too.

  • by Csound1,

    Csound1 Csound1 Aug 19, 2016 6:43 AM in response to t3cI-Iguy
    Level 9 (51,412 points)
    Desktops
    Aug 19, 2016 6:43 AM in response to t3cI-Iguy

    t3cI-Iguy wrote:

     

    I reread my post again above and I don't see I mentioned that I'm teaching my son the wrong way. You're putting words into my mouth which I didn't write. You're assuming I did that!

     

    Anyways, yesterday on my way home, I accidentally dropped my lumia phone again. My phone doesn't have any protective casing. I'm actually not worried about the screen or body anymore. I'm more worried about the parts inside getting loose. I did some research and found this Lumia 920 drop test video - https://www.youtube.com/watch?v=jH4xYN9I5Kw  OMG, I just saw this extreme crazy test on the Lumia 920 - https://www.youtube.com/watch?v=E3c8il_Q6SU

     

    I also searched for iphone6 drop test video - https://www.youtube.com/watch?v=eGxlm82hWDM

     

    Trust me, I really want Apple smartphones  because I'm a developer but the fragile screen on iphone6 is preventing me from buying it. I really don't like protective casing. I google'd iphone 6 fragile screen and found numerous posts about it.

    How many times a week do you usually drop your phone?

  • by t3cI-Iguy,

    t3cI-Iguy t3cI-Iguy Aug 19, 2016 7:28 AM in response to Csound1
    Level 1 (4 points)
    iPhone
    Aug 19, 2016 7:28 AM in response to Csound1

    This month, yesterday was the first one for this month. It usually happens when I'm in the train. I put the phone on my seat since I'm using it as an access point. 95% of the time if I keep the phone in my pocket, the wifi signal is too bad especially the train is moving. I've had this phone since November of 2011.

  • by Michael Black,

    Michael Black Michael Black Aug 19, 2016 7:30 AM in response to t3cI-Iguy
    Level 7 (25,330 points)
    Aug 19, 2016 7:30 AM in response to t3cI-Iguy

    I've never even had so much as a scratch on an iPhone screen.  Owned iphone, 3GS, 4, 5 and currently a 6 and an iPhone has been my only telephone since the 4. I hardly think I am extra careful with my devices, but reading posts on these forums, I am beginning to think I am at least not extra careless with them.  I simply don't understand people who apparently repeatedly and regularly drop expensive electronic devices all over the place and then complain when they break

  • by rlourinha,

    rlourinha rlourinha Oct 6, 2016 1:44 PM in response to IdrisSeabright
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 1:44 PM in response to IdrisSeabright

    I also have an iphone 6 and it had a proper cover! I dropped it from less the 1m high and the glass broke into pieces like it was chinese porcelain! From my experience and other friends that had the same issue, I don't have any doubt saying that iPhone 6 is stupidly fragile.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 6, 2016 6:14 PM in response to rlourinha
    Level 9 (59,729 points)
    iPhone
    Oct 6, 2016 6:14 PM in response to rlourinha

    rlourinha wrote:

     

    I also have an iphone 6 and it had a proper cover! I dropped it from less the 1m high and the glass broke into pieces like it was chinese porcelain! From my experience and other friends that had the same issue, I don't have any doubt saying that iPhone 6 is stupidly fragile.

    Did the "proper cover" include some sort of screen protection?

     

    As I mentioned above, the screen is glass. It can break when subject to impact. As i mentioned above, sometimes you get lucky, sometimes you don't.

  • by GABKRO,

    GABKRO GABKRO Oct 17, 2016 7:37 AM in response to rodacki
    Level 1 (4 points)
    Oct 17, 2016 7:37 AM in response to rodacki

    I've had multiple smart phones including Blackberry, Nokia & Samsung and I have not cracked one screen in over 10 years. These phones have traveled with me over the bulk of Southern Africa and have come out in perfect condition.

     

    I've had the iPhone 6 (not my choice) for two weeks and the screen cracked to the point where it cuts my fingers. I didn't drop the phone either. It went into my pocket in one piece on the drive to work and came out the other side shattered without any noticeable impact that I can remember, like bumping into a disk or similar scenario.

     

    Now thinking back, I've not ever seen any of my friends with an iPhone that has a screen still intact?

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