rodacki

Q: whyis the iphone 6 screen so fragile?

I have two iphones 6 (a plus and a regular). Both got the screen broken after a small drop. I kno wmany other users that are facing the same problem. Should not them replace it for free, as it seems the equipment appears to have a problem not being robust enough?

Rodacki

iPhone 6, iOS 8.4.1

Posted on Aug 23, 2015 11:39 AM

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Q: whyis the iphone 6 screen so fragile?

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  • by Csound1,

    Csound1 Csound1 Oct 17, 2016 7:59 AM in response to GABKRO
    Level 9 (51,412 points)
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    Oct 17, 2016 7:59 AM in response to GABKRO

    What is it that you are trying not to say?

  • by GABKRO,

    GABKRO GABKRO Oct 17, 2016 8:02 AM in response to Csound1
    Level 1 (4 points)
    Oct 17, 2016 8:02 AM in response to Csound1

    I'm saying that the durability of the screens are terrible. Most other manufacturers also provide at least one free screen replacement. Apple doesn't. Seems they don't have faith in their own product lasting?

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 17, 2016 8:03 AM in response to GABKRO
    Level 9 (59,729 points)
    iPhone
    Oct 17, 2016 8:03 AM in response to GABKRO

    GABKRO wrote:

     

    Most other manufacturers also provide at least one free screen replacement.

    Please provide citations for that assertion.

  • by Csound1,

    Csound1 Csound1 Oct 17, 2016 8:08 AM in response to GABKRO
    Level 9 (51,412 points)
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    Oct 17, 2016 8:08 AM in response to GABKRO

    If "most other manufacturers " provide one free screen replacement they too have a screen breaking problem, don't they?

     

    And I do not believe that they do.

  • by GABKRO,

    GABKRO GABKRO Oct 17, 2016 8:09 AM in response to IdrisSeabright
    Level 1 (4 points)
    Oct 17, 2016 8:09 AM in response to IdrisSeabright
  • by GABKRO,

    GABKRO GABKRO Oct 17, 2016 8:11 AM in response to Csound1
    Level 1 (4 points)
    Oct 17, 2016 8:11 AM in response to Csound1

    They can put that screen replacement out there, because it won't bankrupt them. They won't have to continually replace screens.

  • by Csound1,

    Csound1 Csound1 Oct 17, 2016 8:14 AM in response to GABKRO
    Level 9 (51,412 points)
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    Oct 17, 2016 8:14 AM in response to GABKRO

    You dropped your phone, in future try not to.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 17, 2016 8:28 AM in response to GABKRO
    Level 9 (59,729 points)
    iPhone
    Oct 17, 2016 8:28 AM in response to GABKRO

    GABKRO wrote:

     

    http://www.samsung.com/africa_en/support/ADH.html

    How does 1 manufacturer translate to "most"? And, the page you linked to was for a long discontinued phone.

     

    Some manufacturers do offer that feature for specific models.

  • by Michael Black,

    Michael Black Michael Black Oct 17, 2016 8:48 AM in response to IdrisSeabright
    Level 7 (25,330 points)
    Oct 17, 2016 8:48 AM in response to IdrisSeabright

    Meg, the ADH additional coverage seems not even to be Samsung specific.  It looks to be specific to Samsung in South Africa.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 17, 2016 9:11 AM in response to Michael Black
    Level 9 (59,729 points)
    iPhone
    Oct 17, 2016 9:11 AM in response to Michael Black

    Michael Black wrote:

     

    Meg, the ADH additional coverage seems not even to be Samsung specific.  It looks to be specific to Samsung in South Africa.

    Even less relevant to the discussion, then.

     

    I remember that Motorola offered one time screen replacement for a particular model phone but it was never for the entire line. There are some phones that are advertised as having shatter proof or shatter resistant screens.

  • by GABKRO,

    GABKRO GABKRO Oct 18, 2016 2:56 AM in response to Csound1
    Level 1 (4 points)
    Oct 18, 2016 2:56 AM in response to Csound1

    Actually, I didn't drop it, it was in my pocket. Here's a thought... try reading the post before replying.

  • by GABKRO,

    GABKRO GABKRO Oct 18, 2016 3:01 AM in response to IdrisSeabright
    Level 1 (4 points)
    Oct 18, 2016 3:01 AM in response to IdrisSeabright

    I suppose anything that happens outside of the country that dreams up their own sports and then hosts a "World Series" of a sport only they play, can be considered "less relevant", right?

     

    Doesn't take away from my experience, which indicates that this screen is probably the most fragile of all the phone screens on the market.

     

    Due to the lack of available data comparing different manufacturers to one another, I'm conducting my own research. The outcome will simply give the percentage of screen damage per phone manufacturer.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 18, 2016 5:59 AM in response to GABKRO
    Level 9 (59,729 points)
    iPhone
    Oct 18, 2016 5:59 AM in response to GABKRO

    GABKRO wrote:

     

    Doesn't take away from my experience, which indicates that this screen is probably the most fragile of all the phone screens on the market.

    No, that's not what your experience means. Your experience, which I am not discounting, simply means your phone broke, It says nothing about iPhones as a group.

  • by Michael Black,

    Michael Black Michael Black Oct 18, 2016 6:12 AM in response to GABKRO
    Level 7 (25,330 points)
    Oct 18, 2016 6:12 AM in response to GABKRO

    GABKRO wrote:

     

    I've had multiple smart phones including Blackberry, Nokia & Samsung and I have not cracked one screen in over 10 years. These phones have traveled with me over the bulk of Southern Africa and have come out in perfect condition.

     

    I've had the iPhone 6 (not my choice) for two weeks and the screen cracked to the point where it cuts my fingers. I didn't drop the phone either. It went into my pocket in one piece on the drive to work and came out the other side shattered without any noticeable impact that I can remember, like bumping into a disk or similar scenario.

     

    Now thinking back, I've not ever seen any of my friends with an iPhone that has a screen still intact?

     

    I can claim just the opposite. I have dozens of friends and colleagues with iphones and many have used iPhones for years. Yet I have seen only a single instance of a broken or cracked screen in many years, and that one fell down a staircase onto a concrete floor. So neither of us can actually say anything at all about how prevalent iphone damaged screens are, relative to the many millions of iphones in use around the world.

     

    You say they're fragile, I disagree with that assertion. And neither of us can prove the other wrong without actual numbers relative to total units sold.

     

    You say other manufacturers offer free screen replacements, but only offer as evidence a single manufacturer's program in a single country, and then only for limited products (does that mean they were just acknowledging that product was likely to be prone to screen breakage?).

     

    So none of this is going to sway anyone from their predilections as it's all based on opinion and limited personal experience.  So this whole discussion is fairly pointless.

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