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Aug 25, 2015 2:47 PM in response to letartemjby judysings,Good Afternoon, letartemj -
If you are not receiving your iCloud email, try following the troubleshooting steps below to address the issue:
Get help using iCloud Mail - Apple Support
https://support.apple.com/en-us/HT203528Try these steps first:
- Update OS X on your Mac. iCloud Mail accounts require OS X v10.7.5 or later.
- Go to the System Status page and check iCloud Mail.
If you still need help, try the steps below for your issue.
If you can't access iCloud Mail at iCloud.com
- Make sure that you're using a supported browser. Use these steps to update Safari. If you're using a different browser, check its help to learn how to install updates.
- Clear your browser's cache. In Safari, choose Safari > Clear History and Website Data. If you're using a different browser, check its help for steps.
- If you can access iCloud Mail from a different location or Internet connection, contact your Internet service provider or network administrator. Some Internet configurations intentionally or unintentionally prevent access to certain websites or services, such as iCloud Mail.
Regards,
