Mac Mini is running very slow after installing OS X 10.7.5

Question

I just upgraded from OS X 10.6.8 to OS X 10.7.5.  I&#x27;m using a Mac Mini - 2.26 GHz Intel Core 2 Duo with 2 GB 1067 MHz DDR3 memory.  Ever since I upgraded to the new operating system, my computer is running very slow, especially when using the internet.  The mouse hangs after clicking it and everything freezes up until it eventually recognizes the request.  Sometimes I can&#x27;t even get out of a page or application without using Force Quit.  Any suggestions would be greatly appreciated.  I&#x27;m also extremely annoyed that I can no longer open Appleworks 6 documents and can&#x27;t located any  year 2003 - 2006 photos that were saved by TimeMachine on an exteral HD (using OS X 10.6.8).  I wish I&#x27;d never upgraded!!!

Allan Eckert · Accepted Answer

Please download and install EtreCheck from http://www.etresoft.com/etrecheckRun it and post the report here.

peterpan49 · Answer

EtreCheck version: 2.4.1 (137)Report generated 8/23/15 4:18 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Click the [Click to remove] links for help removing adware.Hardware Information: (What does this mean?)    Mac mini Intel Core (Early 2009)     Mac mini - model: Macmini3,1    1 2.26 GHz Intel Core 2 Duo CPU: 2-core    2 GB RAM         BANK 0/DIMM0            1 GB DDR3 1067 MHz ok        BANK 1/DIMM0            1 GB DDR3 1067 MHz ok    Bluetooth: Old - Handoff/Airdrop2 not supported    Wireless:  en1: 802.11 a/b/g/nVideo Information: (What does this mean?)    NVIDIA GeForce 9400 - VRAM: 256 MB        DELL 1905FP 1280 x 1024 @ 75 HzSystem Software: (What does this mean?)    Mac OS X 10.7.5 (11G63) - Time since boot: about 7 hoursDisk Information: (What does this mean?)    FUJITSU MHZ2160BH G1 disk0 : (160.04 GB) (Rotational)        disk0s1 (disk0s1) &lt;not mounted&gt; : 210 MB         Ruby HD  (disk0s2) / : 159.18 GB (84.25 GB free) - 24 errors        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB     OPTIARC DVD RW AD-5670S   ()USB Information: (What does this mean?)    Western Digital My Passport 0748 1 TB        disk1s1 (disk1s1) &lt;not mounted&gt; : 32 KB         disk1s2 (disk1s2) &lt;not mounted&gt; : 29 KB         disk1s3 (disk1s3) &lt;not mounted&gt; : 29 KB         disk1s4 (disk1s4) &lt;not mounted&gt; : 29 KB         disk1s5 (disk1s5) &lt;not mounted&gt; : 29 KB         disk1s6 (disk1s6) &lt;not mounted&gt; : 262 KB         disk1s7 (disk1s7) &lt;not mounted&gt; : 262 KB         disk1s8 (disk1s8) &lt;not mounted&gt; : 262 KB         Time Machine (disk1s10) /Volumes/Time Machine 2 : 1.00 TB (918.14 GB free)    Apple Computer, Inc. IR Receiver     Logitech USB Receiver     Logitech USB Receiver     Apple Inc. BRCM2046 Hub         Apple Inc. Bluetooth USB Host Controller Configuration files: (What does this mean?)    /etc/launchd.conf - ExistsAdware: (What does this mean?)    Genieo, InstallMac Adware! [Click to remove]Kernel Extensions: (What does this mean?)        /Library/Application Support/Symantec/AntiVirus    [loaded]    com.symantec.kext.SymAPComm (11.2.2f3) [Click for support]        /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources    [not loaded]    com.symantec.kext.filesecurity (1.4.3f19) [Click for support]        /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymConfidentialData.b undle/Contents/Resources    [not loaded]    com.symantec.kext.confidentialData (1.4f5) [Click for support]        /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources    [loaded]    com.symantec.kext.fw (1.0.3f5) [Click for support]        /System/Library/Extensions    [loaded]    com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]    [loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]    [loaded]    com.cyberic.SmoothMouse (9 - SDK 10.8) [Click for support]    [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]    [loaded]    com.symantec.kext.internetSecurity (1.3.2f5) [Click for support]    [loaded]    com.symantec.kext.ips (3.2f8) [Click for support]    [loaded]    com.symantec.kext.pf (4.2.1f7) [Click for support]        /Users/Shared/Ruby Mac  /Applications/Toast 7 Titanium/Toast Titanium.app    [not loaded]    com.roxio.BluRaySupport (1.1.3) [Click for support]    [not loaded]    com.roxio.TDIXController (1.6) [Click for support]Startup Items: (What does this mean?)    AdobeVersionCue: Path: /Library/StartupItems/AdobeVersionCue    HP IO: Path: /Library/StartupItems/HP IO    Startup items are obsolete in OS X YosemiteProblem System Launch Agents: (What does this mean?)    [failed]    com.apple.helpd.plist [Click for details]Launch Agents: (What does this mean?)    [loaded]    com.google.keystone.agent.plist [Click for support]    [running]    com.Logitech.Control Center.Daemon.plist [Click for support]    [running]    com.symantec.uiagent.application.plist [Click for support]Launch Daemons: (What does this mean?)    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [loaded]    com.symantec.avscandaemon.plist [Click for support]    [running]    com.symantec.deepsight-extractor.plist [Click for support]    [running]    com.symantec.diskMountNotify.plist [Click for support]    [loaded]    com.symantec.MissedTasks.plist [Click for support]    [loaded]    com.symantec.navapd.plist [Click for support]    [running]    com.symantec.navapdaemonsl.plist [Click for support]    [loaded]    com.symantec.Sched501-1.plist [Click for support]    [running]    com.symantec.sharedsettings.plist [Click for support]    [running]    com.symantec.symdaemon.plist [Click for support]    [running]    com.symantec.symSchedDaemon.plist [Click for support]User Launch Agents: (What does this mean?)    [loaded]    com.adobe.ARM.[...].plist [Click for support]    [loaded]    com.adobe.ARM.[...].plist [Click for support]    [loaded]    com.bittorrent.uTorrent.plist [Click for support]    [loaded]    com.cyberic.smoothmouseupdater.plist [Click for support]    [running]    com.spigot.ApplicationManager.plist [Click for support]User Login Items: (What does this mean?)    Garmin Express Service    Application  (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)    iTunesHelper    UNKNOWN  (missing value)    Plaxo Assistant    Application  (/Library/Application Support/Plaxo/Plaxo Assistant.app)    Skype    UNKNOWN  (missing value)    Dropbox    Application  (/Applications/Dropbox.app)    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)    uTorrent    UNKNOWN  (missing value)Internet Plug-ins: (What does this mean?)    DirectorShockwave: Version: 11.0.0r430 [Click for support]    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]    Google Earth Web Plug-in: Version: 7.1 [Click for support]    Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]    FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]    Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]    Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]    iPhotoPhotocast: Version: 7.0    QuickTime Plugin: Version: 7.7.1    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]    CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]    ImageStation Plug-in: Version: 2.5 (b61) [Click for support]    Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]    JavaAppletPlugin: Version: 14.3.0 - SDK 10.7 Check versionUser internet Plug-ins: (What does this mean?)    fbplugin_1_0_3: Version: Unknown [Click for support]    Move-Media-Player: Version: npmnqmp 071706000001 [Click for support]    BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]    fbplugin_1_0_1: Version: Unknown [Click for support]Safari Extensions: (What does this mean?)    AdBlock    eBay Shopping Assistant  Adware! [Click to remove]    Searchme  Adware! [Click to remove]3rd Party Preference Panes: (What does this mean?)    BDSPrefPane  [Click for support]    BrowserPlus  [Click for support]    Déjà Vu  [Click for support]    Flash Player  [Click for support]    Flip4Mac WMV  [Click for support]    Logitech Control Center  [Click for support]    Norton
QuickMenu  [Click for support]    Plaxo  [Click for support]    SmoothMouse  [Click for support]Time Machine: (What does this mean?)    Time Machine not configured!Top Processes by CPU: (What does this mean?)        16%    mds         2%    WindowServer         1%    fontd         1%    firefox         0%    mDNSResponderTop Processes by Memory: (What does this mean?)    387 MB    NortonAutoProtect    371 MB    firefox    43 MB    mds    37 MB    Dropbox    29 MB    WindowServerVirtual Memory Information: (What does this mean?)    59 MB    Free RAM     1.94 GB    Used RAM     1.13 GB    Swap Used Diagnostics Information: (What does this mean?)    Aug 23, 2015, 01:46:29 PM    ~/Library/Logs/DiagnosticReports/helpd_2015-08-23-134629_[redacted].crash    Aug 23, 2015, 08:48:42 AM    Self test - passed    Aug 22, 2015, 04:18:19 PM    ~/Library/Logs/DiagnosticReports/PluginProcess_2015-08-22-161819_[redacted].cra sh    Aug 21, 2015, 07:38:14 PM    /Library/Logs/DiagnosticReports/SymDaemon_2015-08-21-193814_[redacted].crash    Aug 21, 2015, 07:38:14 PM    /Library/Logs/CrashReporter/SymDaemon_2015-08-21-193814_[redacted].crash

Allan Eckert · Answer

Uninstall Symantec. Symantec is a worthless scam on a Mac. All it does is use an inordinate amount of system resources to cause problems on your Mac.You also have adware installed on you Mac. Download and install http://www.macupdate.com/app/mac/52105/malwarebytes-anti-malwareI would also suggest that you stop using uTorrent. It is most likely where you downloaded the adware from in the first place.

peterpan49 · Answer

Thank you so much Allan!  My Mac seems to be humming along now.  I have just two more questions for you:1.  I was unaware that I have uTorrent on my computer.  Where do I find it and how do I uninstall it?2.  Since I removed Symantec, do I need to install a program that actually does protect my Mac?

Allan Eckert · Answer

To answer your second question first, no your Mac does not need any program for protection. It has enough built into OS X.First question; the directions to uninstall uTorrent can be found at http://howtouninstallonmac.net/uninstall-utorrent-on-mac/

BobHarris · Answer

You might want to consider adding more RAM if you intend doing much on this system.  Just a thought.

peterpan49 · Answer

Allan,HELP!  After 24 hours of no issues with my Mac, it is hanging again after clicking the mouse.  This time, it is not only when on the internet, but also opening and using other applications.  I have done everything you recommended.  Any more ideas?

peterpan49 · Answer

Bob,Your suggestion to add RAM turned out to be the solution to my slow running Mac.  Thank you!