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Why am I having trouble connecting to my Wifi? I'm the only one having trouble, it keeps disconnecting.

Last week my router turned off randomly, and when it turned back on my wifi connected automatically but then it would keep connecting and disconnecting, but then it finally connected and stayed. But the last couple of days, it has been disconnecting, and when I go to connect it again, it does like it did last week. And if I leave the house and come back, it does it. I don't know what to do. It only does it on our Wi-Fi at home, we have an older router. It only does it for my iPod, no one else has trouble.

iPod touch, iOS 8.4.1

Posted on Aug 23, 2015 6:26 PM

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5 replies

Aug 24, 2015 1:32 AM in response to WachZoolard

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar


May be time for a new router

Why am I having trouble connecting to my Wifi? I'm the only one having trouble, it keeps disconnecting.

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