scuzball

Q: Just got an iPhone 5s. I tried to get my contacts from my old Sanyo phone. The Sanyo 'sees' the iPhone, but the i{Phone says, "unsupported device." Unsupported? Isn't Bluetooth a standard for ALL devices?!! What kind of Apple crap is this??!!!

Just got an iPhone 5s. I tried to get my contacts from my old Sanyo phone. The Sanyo 'sees' the iPhone, but the i{Phone says, "unsupported device." Unsupported? Isn't Bluetooth a standard for ALL devices?!! What kind of Apple crap is this??!!!

iPhone 5s, iOS 8.1.3

Posted on Aug 23, 2015 8:14 PM

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Q: Just got an iPhone 5s. I tried to get my contacts from my old Sanyo phone. The Sanyo 'sees' the iPhone, but the i{Phone says, "uns ... more

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 23, 2015 8:25 PM in response to scuzball
    Level 9 (53,766 points)
    Desktops
    Aug 23, 2015 8:25 PM in response to scuzball

    If you will stop your anti-Apple ranting and listen maybe I can explain it to you.

     

    It did say that it was a BlueTooth problem. It said it was an unsupported device. Since the Sanyo is running Android and the iPhone is running iOS that is where the incompatibility is coming in.

     

    The usual suggestion is to move your contacts to an account on the cloud where the iPhone also has an account. Then move them to the iPhone from the cloud.

  • by roaminggnome,

    roaminggnome roaminggnome Aug 23, 2015 8:30 PM in response to scuzball
    Level 10 (97,225 points)
    Aug 23, 2015 8:30 PM in response to scuzball

    Iphones do not transfer data via bluetooth.

     

    Do you not store your contacts, and everything else, on your computer?

     

    Just sync it from your computer to your iPhone.

  • by scuzball,

    scuzball scuzball Aug 23, 2015 8:33 PM in response to Allan Eckert
    Level 1 (9 points)
    iPhone
    Aug 23, 2015 8:33 PM in response to Allan Eckert

    The Sanyo is not an Android device it is just a phone. I also tried my older Sony phone, same message.

    BTW: I am NOT anti-Apple, been using their computers for over 20 years. I am anti "planned obsolescence."

    I can get OSX to network with OS 7. What happened?

  • by scuzball,

    scuzball scuzball Aug 23, 2015 8:44 PM in response to roaminggnome
    Level 1 (9 points)
    iPhone
    Aug 23, 2015 8:44 PM in response to roaminggnome

    Sorry, my last phone had no USB port, only way to get stuff out is via Bluetooth. My Macs have no Bluetooth, never needed it.

    I might be able to get contacts out of my older Sony phone into the Mac. BUT, I don't see the iPhone talking to any of my PPC Macs. The phone does not mount when plugged in. The thing will talk to a PC, but apparently not an old Mac. Imagine that.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 23, 2015 8:47 PM in response to scuzball
    Level 9 (58,950 points)
    iPhone
    Aug 23, 2015 8:47 PM in response to scuzball

    Check with your cellular carrier. Many of them have devices and software to migrate contacts and other date from older devices. Also, if the Sanyo stored the contacts on the SIM card, you can import the contacts to the iPhone by inserting the Sanyo SIM into the iPhone and selecting import in Settings menu.

  • by FoxFifth,

    FoxFifth FoxFifth Aug 24, 2015 7:43 AM in response to scuzball
    Level 7 (26,854 points)
    iPhone
    Aug 24, 2015 7:43 AM in response to scuzball

    The iPhone won't Bluetooth pair to a new Mac either or to any computer (except for personal hotspot and then only if your cellular plan supports it). It supports only the following Bluetooth profiles iOS: Supported Bluetooth profiles - Apple Support

     

    It does not do file or data transfers via Bluetooth. It does support AirDrop which requires that Bluetooth be turned on but the devices are not paired. However to AirDrop between an iPhone and a Mac requires aYosemite and and a 2012 or later Mac.

     

    The following link has more information about iPhone and Bluetooth: Bluetooth: Why can't I pair my iPhone or iPad with another iOS device or with my computer?

  • by scuzball,

    scuzball scuzball Aug 24, 2015 3:55 PM in response to ChrisJ4203
    Level 1 (9 points)
    iPhone
    Aug 24, 2015 3:55 PM in response to ChrisJ4203

    Guess i need a smaller paper clip. The ones I have for stuck drives are too big.

    Perhaps I can use the Micro SD card from the Sony phone via USB. I have an adapter for that.

  • by scuzball,

    scuzball scuzball Aug 24, 2015 4:13 PM in response to FoxFifth
    Level 1 (9 points)
    iPhone
    Aug 24, 2015 4:13 PM in response to FoxFifth

    Thanks, that answered many questions.

    So, Apple decided to make it as difficult as possible to transfer contacts. What a shame, Apple was always at the forefront of making things easy.

    I do have plan B. Could I send my contacts as an attachment to an email to my iCloud mail box, then open that from the phone?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 24, 2015 4:38 PM in response to scuzball
    Level 9 (59,251 points)
    iPhone
    Aug 24, 2015 4:38 PM in response to scuzball

    scuzball wrote:

     

    Thanks, that answered many questions.

    So, Apple decided to make it as difficult as possible to transfer contacts. What a shame, Apple was always at the forefront of making things easy.

    I do have plan B. Could I send my contacts as an attachment to an email to my iCloud mail box, then open that from the phone?

    Getting contacts from a non-smart phone to a smart phone is rarely easy. If you can send them in .vcf format, yes, you can open them from email.

     

    I agree with Chris on this one. Carriers often have devices (common brand is Cellbrite) that can easily transfer contacts from basic phones to iPhones.