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kandieb

Q: sync diagnostics cant find ipod

sync diagnostics cant find ipod

iPod classic 160GB (Late 2009), iOS 8.1.1

Posted on Aug 23, 2015 7:21 PM

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Q: sync diagnostics cant find ipod

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  • by turingtest2,

    turingtest2 turingtest2 Aug 24, 2015 4:27 AM in response to kandieb
    Level 10 (85,929 points)
    iPod
    Aug 24, 2015 4:27 AM in response to kandieb

    Do you have Norton AV? If so try temporarily disabling it for long enough to reboot and try again. It seems Norton may sometimes disrupt the connection to the iPod classic. If it isn't that does the device show in Windows Explorer? Have you tried an alternate cable or USB port?

     

    tt2