Toverspreuk

Q: "The feature you are trying to use is on a network resource that is unavailable."

I've had iTunes running on my computer for a while now but three days ago it refused to recognize my iPhone whenever I would plug it into my computer. I figured I needed the newest version of iTunes and tried to install it using Apple Software Update which would give me the following error:

 

"The feature you are trying to use is on a network resource that is unavailable." and it would tell me to locate the iTunes6464.msi package and go from there, however the file is completely absent from my computer. I've uninstalled every other Apple related product, deleted every Apple related folder on my computer and it still prompts me to get that file. I've force uninstalled iTunes using third party applications and I'll still get the same error.

 

I've gone through the Troubleshooting issues with iTunes for Windows updates page which were recommended to follow to people that had the same problem, nothing worked. Microsoft FixIt does not work on Windows 10 so I used a third party plugin to remove stubborn programs (iTunes in this matter) -- Still no results.

 

Running Windows 10.

Other OS

Posted on Aug 24, 2015 1:51 AM

Close

Q: "The feature you are trying to use is on a network resource that is unavailable."

  • All replies
  • Helpful answers

Previous Page 2 Previous Page 2