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by ZikzakCorp,Aug 24, 2015 11:05 AM in response to jeannettefromsaylorsburg
ZikzakCorp
Aug 24, 2015 11:05 AM
in response to jeannettefromsaylorsburg
Level 4 (1,045 points)
iPhoneHi Jeanette,
We would need more information to assist. Are you saying the screen isn't responding to touch altogether? This article might be helpful:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
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by Ralph9430,Aug 24, 2015 11:36 AM in response to jeannettefromsaylorsburg
Ralph9430
Aug 24, 2015 11:36 AM
in response to jeannettefromsaylorsburg
Level 6 (18,243 points)
Apple WatchTry the simple step first. Reset the iPhone. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.