Q: iPod shuffle won't charge after upgrade to Windows 10

My first suggestion would be to remove and reinstall iTunes. It'll seem kind of weird, considering iTunes is synching the iPod properly, but there's some low-level stuff going on in the background that could be giving you some issues as far as charging goes.

Apple's support articles don't seem to have been updated for Windows 10 yet, but the suggestions for Windows 8 should work as well. Check out HT204275: Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8. I should note as well that this won't affect your music or playlists.

Best of luck!

Both of mine are the same way.  They will SYNC, but once that is done, they turn back off and don't charge any further.

The half assed "fix" from apple is to enable disk usage on them to keep them on in itunes.  I don't like this fix because you do NOT get the charge indicator (constant orange to constant green) lights and have no idea when it's fully charged.  I understand it is still charging, but now you will have to unmount the device every time you disconnect it from the PC/Mac.  This is not a fix in my opinion.

Hey apple, would it be that hard to write a new firmware update for these older devices?

Signed

iPad 4th Gen, iPhone 5s, iPod Classic, iPod Nano 3rd Gen, and 2 2nd Gen iPod shuffles, iPod Touch 5th Gen Owner

This is probably caused by a feature on some more recent laptops.  When a connected storage device is unmounted but remains connected, power to that USB port is minimized to save energy.  An iPod is just a storage device to the system.  When iTunes finishes syncing, iTunes unmounts the iPod's disk so that you can safely disconnect it without ejecting it first.  That's when the iPod's light stops flashing on and off, and its solid color indicates battery status.  However, that's also when the system reduces power to the USB port, to save energy.  So the battery stops charging.

By enabling disk use, you are telling iTunes to keep the iPod's disk mounted after syncing is done.  Therefore, the system continues to provide power to the USB port, and the battery charges (until you eject the iPod).  There may be a setting (on the computer) that disables this "energy saver" feature so that power to the USB port is always maintained.  Then, you can disable disk use on the iPod.

My desktop was rebuilt about 3 years ago.  It happens on there, my even older laptop, and my even server.  All of which are running windows 10.  2 Pro, 1 Home, all 64 bit.

I've disabled  the energy saver feature for the USB root hub it's connected to and guess what, it still shuts off.  I even went as far as to disable that feature for all USB root hubs on the laptop, and my desktop.  I plug it it, it syncs, then turns off.

Telling me to enable disk usage is a half baked solution that isn't the proper way for apple to have me "fix" my issue. I expect more from a company that charges a high premium to purchase their products.  I don't care that they are a bit on the older side.  THEY STILL WORK.  Also, by doing so, as I stated above, I can no longer see the progression of the charge cycle.

It worked as intended on Windows XP, and 7.  Why doesn't it work on Windows 10?

I shouldn't have to enable disk use to charge a shuffle.

Again,

Sincerely,

iPad 4th Gen, iPhone 5s, iPod Classic, iPod Nano 3rd Gen, 2 2nd Gen iPod shuffles, and an iPod Touch 5th Gen Owner

PS:  Riddle me this Batman...  How come none of my other devices stop charging after the sync is complete?  Other than the iPad that is, which won't charge off of a USB 2.0 port.

If it worked before with XP and 7, the cause is Windows 10.  And if things work properly with those other devices, Windows 10 is recognizing them as Apple devices that need to charge their batteries when connected.  But Windows 10 is not recognizing the shuffle that way.  A 2nd gen shuffle was designed and produced WAY before Windows 10, so it's up Windows 10 to recognize it properly, not Apple to magically update existing hardware in hands of millions to accommodate Windows 10.

As an alternative solution, if you happen to have a self-powered USB hub...  Self-powered means it has its own power supply (does not draw power from port).  Connect the hub to computer, and connect shuffle to hub.  All of my iPods (and other devices) connect to USB hubs, not directly to my Mac, because it's more convenient that way.  Since the hub provides its own power, it should not cut off power when the iPod's disk is unmounted.

Kenichi Wantabe, Do you even work for, or are associated with Apple?

Of course not.  This is an Apple User forum.

And here I am thinking I'm arguing with an Apple employee.

My apologies for giving you ****.  I understand you were only trying to help.

No problem.    FYI - Posts from "actual" Apple Support employees can be identified by an Apple logo on the post.

NSpectHerGadget wrote:

 

And here I am thinking I'm arguing with an Apple employee.

 

My apologies for giving you ****.  I understand you were only trying to help.

Actually you are giving it to yourself, you just didn't realize it yet. You updated your computer to version of Windows that drivers of your hardware do not support properly. You have only yourself to blame and either downgrade or live with consequences.