iOS 8.4.1: No Apple Music + Downloading Apps

Question

iOS 8.4.1: No Apple Music + Downloading Apps

I've installed iOS 8.4.1 and noticed three major problems which make my iDevices useless for me:

1. The all new Apple Music stopped playing songs. I'm still in my trial period and enjoyed Apple Music so far. But now the App won't start playing songs.

2. I can't download Apps from the App Store. The circle just keeps spinning and spinning.

3. I wanted to check out my iTunes & App Store settings to solve these issues on my own. But every time I want to open it within the Settings App, it freezes. I also noticed Safari would freeze very often since 8.4.1.

Now I'm sitting here with my iPhone / iPad and can't listen to music. I can't even switch back to Spotify because I can't download the App. It's a mess!!!

iPhone 6, iOS 8.4.1, null

Posted on Aug 24, 2015 2:09 AM

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Answer 1

Best reply

Tensai78

Level 1

10 points

Aug 24, 2015 2:34 AM in response to lennartfromoldenburg

RebootIng your iPhone shoud fix this problem temporarly. It will properly return and you must reboot again.

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Answer 2

Aug 24, 2015 4:40 AM in response to Tensai78

Thank you very much! That's a good workaround.

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Answer 3

Forslund

Level 1

0 points

Aug 24, 2015 5:22 AM in response to lennartfromoldenburg

I have the exact same problems. Even tried with a reset of the phone (from backup), but still doesn't work.

One other thing is that Apple Music sometimes asks for what type of account I want, but I've already chosen the family option. Really frustrating. First time ever I have major problems with an Apple software update.

Please fix this, Apple!

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Answer 4

Aug 24, 2015 5:50 AM in response to lennartfromoldenburg

I have the same problem. After reboot itunes store works for a few hours, and then comes the same white screen, and settings doesn't open. Apple music plays only offline songs, icloud can't create backup!

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Answer 5

Forslund

Level 1

0 points

Aug 24, 2015 5:52 AM in response to Samooorai

Yep, same here. Seem to be connected to the app store, this problem. Irritating anyhow, and let us hope for a fix very soon.

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Answer 6

Dalinet

Level 1

4 points

Aug 25, 2015 2:39 PM in response to lennartfromoldenburg

I Have the same problem, Apple Fix it, it's Imposible use my devices.

I Have this problem in iPhone 6 Plus & iPad Air

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Answer 7

sumeet.k

Level 1

0 points

Aug 27, 2015 10:00 PM in response to lennartfromoldenburg

I also have the exact same problem on my iPhone 5S. I went into the apple store today and the employee recommended i restore the phone and once doing that I still had to exact same problem. Restarting the phone does seem to fix the problem for a little while.

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Answer 8

Aug 28, 2015 9:26 AM in response to lennartfromoldenburg

I have the iPhone 6 and I am having the same problems with Apple Music and the App Store. It is very frustrating. They only work if I restart my phone, but the problems eventually come back.

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Answer 9

Aug 28, 2015 11:14 PM in response to lennartfromoldenburg

got the same issue on iphone 6. rebooting might help me play 5-10 songs, then its the same all over again. as for the app store issue, rebooting doesn't work at all. i also noticed, performance issues in safari and that mail won't open any links... not sure wheter this is related

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Answer 10

fredash

Level 1

10 points

Aug 29, 2015 3:59 AM in response to lennartfromoldenburg

Exact same problem on iPhone 6 and iOS 8.4.1. Reboot help me for few minutes and then the problem reappears.

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Answer 11

Aug 29, 2015 12:19 PM in response to lennartfromoldenburg

I am having the exact same issues with iPhone 6 Plus and iPad Air 2. I cannot listen/stream music, download apps, open links in email, etc. My devices are rendered (for my purposes) useless. I am seriously considering leaving the Apple environment - when it works its beautiful, but unfortunately this type of unmitigated dysfunction is becoming more of the norm.

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Answer 12

Tensai78

Level 1

10 points

Aug 29, 2015 12:38 PM in response to lennartfromoldenburg

On solution that seems to work (for me): I deleted all entries from iCloud-keychain on my Mac and rebooted all devices. Since two days everything works without problems.

Warning: ensure you know all saved passcodes, etc.

Make a backup of all entries!

My Steps:

- open Keychain-OSX-App

- click on iCloud

- select all entries

- delete

- reboot Mac, iPhone, iPad, iPod

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Answer 13

Aug 29, 2015 2:05 PM in response to dustinerdman

I am having this EXACT issue.

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Answer 14

Aug 29, 2015 2:22 PM in response to Tensai78

Tried deleting iCloud keychain, now the app store finally works. We will see how long that lasts 😉 so far great tip!

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Answer 15

Aug 29, 2015 9:42 PM in response to Joederich

Nevermind, app store not working again...

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