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music settings not accessible

Podcast app not downloading podcast, screens goes white and have to quit app to restart listening

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 24, 2015 6:05 AM

Reply
4 replies

Aug 25, 2015 6:30 AM in response to RBG1234

Hi RBG1234,



As I understand from your post, whenever you try to download a podcast using the Podcasts app on your iPhone, the app screen will just go white. To start troubleshooting this issue I suggest forcing the Podcasts app to quit, and then restart your iPhone.


  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

Restart your iPhone, iPad, or iPod touch - Apple Support


  1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
  2. Swipe left to find the app you want to close.
  3. Swipe up on the app's preview to close it.

    User uploaded file

Force an app to close in iOS - Apple Support


Have a good one.

music settings not accessible

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