how can I configure sound if "Headphones" appears when I push volume or -

When I push volume button + or -, "Headphones" appears and cannot listen without headphones

iPhone 4, iOS 6.1.2

Posted on Aug 24, 2015 10:12 AM

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1 reply

Aug 25, 2015 11:21 AM in response to rafgarciafrommex

Hello rafgarciafrommex,

Thanks for using Apple Support Communities.


I see from your post that you're unable to change the volume of your iPhone and there's no audio coming from the speaker. To troubleshoot this issue I suggest going through the steps in the link below.


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Cheers.

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how can I configure sound if "Headphones" appears when I push volume or -

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