"Cannot Load Library" when I try to access Photos on iCloud.com

I get a Cannot Load Library - Photos was unable to load your photos and videos. error message when I try to access Photos after logging into iCloud.com on my MacBook Pro Retina running 10.10.5 on Safari.

User uploaded file


However, I can access same Photos library using Chrome.


Go figure.

Posted on Aug 24, 2015 10:23 AM

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5 replies

Oct 28, 2015 5:38 AM in response to PatrickL

I got the same error, it was the first time I was logging in to icloud photo library, with a large (40,000 photos) library uploaded. At first I got a "building library" message with a gauge. After some minutes, I got the error message. After refreshing the cycle repeated for a couple of times. And then everything worked. I think this error was due to a timeout on some async process on icloud server. Anyway, it now works.

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"Cannot Load Library" when I try to access Photos on iCloud.com

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