Can't log into my Mini

Question

Level 1

4 points

Can't log into my Mini

Yesterday we had a power outage and my Mini was operating. After it came back on I couldn't log into it. When I tried many times to log in and came to entering the recovery key. That didn't work too till I found out my key was too long. I turned it off last night and thought that leaving it off the night may could help me to try again and it didn't work"

How could a power outage affect my computer in this way? How could it reject the password? How can find my recovery key so I can have it the correct length?

Posted on Aug 24, 2015 12:16 PM

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Answer 1

Aug 24, 2015 12:18 PM in response to CDNAppUser

What password are your referring to? The logon password or Firevault encryption?

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Answer 2

lllaass

Level 10

210,519 points

Aug 24, 2015 12:34 PM in response to CDNAppUser

Please describe better the screen you are now seeing. Is it one of these screens:

About the screens you see when your Mac starts up - Apple Support

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Answer 3

CDNAppUser Author

Level 1

4 points

Aug 24, 2015 3:07 PM in response to ASCarlisle

The password is the login and not the File Vault. For the recovery key I tried both.

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Answer 4

CDNAppUser Author

Level 1

4 points

Aug 24, 2015 3:16 PM in response to lllaass

The screen looking as it normally does. It shows the faded look of the wallpaper, as it normally does. It shows my name and my picture to it when logging in, as it normally does. When I had the Apple apple on the screen there was the bar sliding to the right, as it normally does. There was no change in the background wallpaper nor the wheel spinning. The Mini was bought 1.5yrs ago with Maverick in it.

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Answer 5

Aug 24, 2015 3:17 PM in response to CDNAppUser

I don't understand what you mean by "recovery key". From the top of my head, the only method of password recovery Apple offers at the login screen is via your Apple ID. Perhaps post a photo of the screen you are trying to get past.

thanks!

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