PatMc89

Level 1 (0 points)

Q: "ipad 2 air 2 download videos from RealTime App"

Start a video download from RealTime Cloud - get message "download paused:waiting for playback to finish"

What else do I need to do to activate the download?

iPad Air, iOS 8.4.1

Posted on Aug 24, 2015 3:05 PM

I have this question too

Q: "ipad 2 air 2 download videos from RealTime App"

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Helpful answers

by joe_7399,

joe_7399 Aug 26, 2015 7:33 AM in response to PatMc89
Community Specialists

Aug 26, 2015 7:33 AM in response to PatMc89

Hello PatMc89,

Welcome to the Apple Support Communities!

I understand that you are using an application to download video, but the download seems to be paused and not progressing. If you purchased or downloaded this application from the App Store on your iPad, I would suggest working through the suggested steps in the attached article below to begin the troubleshooting process.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Have a great day
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