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Aug 26, 2015 9:26 AM in response to sophie789by brenden dv,Hi sophie789,
I'm sorry to hear you are having this issue with your iPhone. If you are trying to free up space in order to do an iOS update, you may find the information and steps outlined in the following articles helpful:
If you need more space for an iOS update - Apple Support
See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
Cheers
