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Helpful answers
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Aug 26, 2015 9:21 AM in response to drews240by jason269,Hello, drews240.
Thank you for visiting Apple Support Communities.
I understand that the speakers on your iPhone 5s are not functioning as expected. I see you have tried a couple troubleshooting steps with the issue persisting. There are just a couple more steps that I could recommend in the article below. This also includes reaching out to us via the quoted section below for further assistance.
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
If you follow these steps and still hear no sound or distorted sound, contact us.
Cheers
