Why can't I sync music onto my iPhone?

Question

Level 1

0 points

Why can't I sync music onto my iPhone?

I've been trying to sync some music that i got onto my iPhone 6 from iTunes but its not working. Whenever i click my device and go to the music area on iTunes to select what i want to go onto my iPhone all it says is "iCloud Music Library is On" and it doesn't give me an option to pick and choose what song i want to sync. All it would display is if i wanted to sync my voice memos or not. I have tried dragging my music to my device and it's not letting me do that neither.

iPhone 6, iOS 8.4.1, itunes

Posted on Aug 24, 2015 9:36 PM

Reply

Answer 1

braden85

Community Specialist

Aug 26, 2015 6:29 AM in response to lilyandrade

Hey there lilyandrade,

I see that you have some questions about iCloud Music Library. This can be explained using the information that I have highlighted from the article below:

If you can't manually add or remove content from your device

Check to make sure that the "Manually manage music and videos" option is turned on:

Connect your device to your computer.

Open iTunes. Make sure that you have the latest version.

Locate and click on your device.

In the left sidebar, click Summary.

Scroll down to the Options section.

Click the box next to "Manually manage music and videos."

Click Apply.

You might see a message that your device is synced with another library. This means that you've used a different computer to sync your device in the past, and iTunes can't sync without first erasing and replacing all iTunes content on your device.

Move content from iTunes on your computer to your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT201593

Take care, and thanks for visiting the Apple Support Communities.

Reply