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Ipod touch 5th gen.

I Cant charge ny ipod while its my original charger. Then when I inserted an another charger, it wont charge please help me. Thank you

iPod touch, iOS 8.4.1

Posted on Aug 25, 2015 3:25 AM

Reply
1 reply

Aug 26, 2015 7:05 AM in response to @akiiiie

Hello there, @akiiiie.


It sounds like you're having issues with charging your iPod Touch. The following Knowledge Base article offers up some great recommendations for troubleshooting:


If you can’t charge your iPhone, iPad, or iPod touch - Apple Support


Make sure you’re using Apple-certified accessories and the right power source.

If your battery is really low, you might see a black screen for a few minutes even after you plug it in. Let it charge for at least 10 minutes (20 minutes for iPad). If it still doesn’t charge, follow the steps below.

If the battery doesn’t charge

If the battery doesn’t charge, unplug your device and try these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris.
  2. If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
  3. Try a different USB cable, USB power adapter, or USB port.
  4. If everything seems to be working, reconnect your device and wait for 30 minutes.
  5. If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, force your device to restart.

If you see an alert

When you plug in your device, you might see one of these alerts:

  • “This cable or accessory is not certified and may not work reliably with this iPhone.”
  • “This accessory is not supported by this device.”

If you see one of these alerts, unplug your device try and these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris, then reconnect the USB cable.
  2. If you still see an alert, try a different USB cable or charger.

Get more help

If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.


Thanks for being a part of Apple Support Communities.


Cheers.

Ipod touch 5th gen.

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