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Q: Passcode problem and can't restore

Hello everyone!

 

Yesterday I bought an iPhone 6 and I haven't registered it on my computer's iCloud. I don't know why, but the passcode I put didn't work and it got disabled. I followed the steps, I found on a tutorial here and everything worked perfectly until I got to the restore thing in iTunes. After waiting like 5 minutes, while a sign says : "Contacting the iPhone software update server", I get either a message saying that "the network connection timed out" or that "iPhone Software Update could not be contacted". My internet works fine and I have already tried to update iTunes, to restart my computer, but still doesn't work. What should I do?

 

Thank you in advance!

iPhone 6, iOS 8.1.2

Posted on Aug 25, 2015 4:04 AM

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