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Helpful answers
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Aug 26, 2015 8:00 AM in response to davnew11by Jason L,Hey there davnew11,
Welcome to Apple Support Communities.
From what I gather, the Mail application's windows aren't automatically re-opening on your MacBook Pro. If you haven't already, take a look at the article linked below and make sure "Close windows when quitting an application" isn't selected in System Preferences.
Automatically re-open windows, apps, and documents on your Mac - Apple Support
When you open and quit an app
When you open an app, it automatically re-opens the windows you were working with the last time you quit the app. If you don't want apps to automatically re-open documents and windows, select "Close windows when quitting an application" (OS X Mountain Lion v10.8 and later) or deselect "Restore windows when quitting and re-opening apps" (OS X Lion v10.6) from the General pane of System Preferences.
If an app continues to re-open its documents and windows when this feature is turned off, check the app's preferences for a similar feature. Some apps have their own setting for restoring windows.
To temporarily prevent an app from re-opening its documents and windows, hold the Shift key while you open the app.
Take care.
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Aug 26, 2015 8:50 AM in response to Jason Lby davnew11,Jason,
I appreciate your thoughtful answer. My problem, though, is I do not have a "general" pane in system preferences. So, I cannot select the options as noted in the article. My system version is Mac OS X 10.6.8 (10K549). Consequently, I'm at a loss because this feature is supposed to be in versions 10.6 and later.
What do you think?
Thanks again.
David
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Aug 26, 2015 10:09 AM in response to davnew11by Jason L,Thank you for using the Apple Support Communities, David. Due to the nature of the issue with your MacBook Pro, you may find more information by using another one of the Apple support resource provided here: https://getsupport.apple.com/GetproductgroupList.action.

