HT205004: About the OS X Yosemite v10.10.5 Update
Learn about About the OS X Yosemite v10.10.5 Update
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Helpful answers
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Aug 25, 2015 11:36 AM in response to dominic23by dsavannahg,Problem description:
system is running VERY slow after latest update (10.5.5)
EtreCheck version: 2.4.1 (137)
Report generated 8/25/15, 2:34 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 1070 - SN = D862206014QDGDLBX
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: less than an hour
Disk Information: (What does this mean?)
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (489.98 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: (What does this mean?)
Logitech USB Receiver
HP Deskjet 6980 series
Seagate Expansion Desk 5 TB
EFI (disk2s1) <not mounted> : 210 MB
SeaSpook Backups (disk2s2) /Volumes/SeaSpook Backups : 5.00 TB (4.63 TB free)
Apple Inc. iPhone
KINESIS CORPORATION KB800HM Kinesis Freestyle2 for Mac
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Click for support]
Startup Items: (What does this mean?)
IntegoCommon: Path: /Library/StartupItems/IntegoCommon
Virex: Path: /Library/StartupItems/Virex
VShieldEPOInterface: Path: /Library/StartupItems/VShieldEPOInterface
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[running] com.Affinegy.InstaLANa.plist [Click for support]
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: (What does this mean?)
Flux Application (/Applications/Flux.app)
Flux Application (/Applications/Flux.app)
Flux Application (/Applications/Flux.app)
Flux Application (/Applications/Flux.app)
iTunesHelper UNKNOWN Hidden (missing value)
Microsoft Database Daemon UNKNOWN (missing value)
MagicMenu UNKNOWN (missing value)
Archive Assistant Scheduler UNKNOWN (missing value)
StuffItAVRDaemon Application (/Library/PreferencePanes/StuffIt AVR.prefPane/Contents/Resources/StuffItAVRDaemon.app)
AdobeResourceSynchronizer UNKNOWN (missing value)
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
AdobeResourceSynchronizer UNKNOWN (missing value)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Flux UNKNOWN (missing value)
Flux UNKNOWN (missing value)
Google Drive UNKNOWN (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
X5100 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/X5100 Series Scanner.bundle/Contents/SharedSupport/X5100 Series Button Monitor.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
WD Quick View Application (/Incompatible Software/WDQuickView.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: (What does this mean?)
AdobePDFViewerNPAPI: Version: 15.008.20082 - SDK 10.8 [Click for support]
Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 15.008.20082 - SDK 10.8 [Click for support]
eMusicRemote: Version: Unknown [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
QuickTime Plugin: Version: 7.7.3
eMusic: Version: Unknown
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]
User internet Plug-ins: (What does this mean?)
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
fbplugin_1_0_3: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
ZoomUsPlugIn: Version: 3.5.22132.0730 - SDK 10.10 [Click for support]
3rd Party Preference Panes: (What does this mean?)
Adobe Version Cue CS3 [Click for support]
Application Enhancer [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
StuffIt AVR [Click for support]
WindowShade X [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 258.95 GB
Destinations:
SeaSpook Backups [Local]
Total size: 5.00 TB
Total number of backups: 5
Oldest backup: 2015-05-19 05:08:52 +0000
Last backup: 2015-08-14 11:00:46 +0000
Size of backup disk: Excellent
Backup size 5.00 TB > (Disk size 748.93 GB X 3)
Top Processes by CPU: (What does this mean?)
29% firefox
8% WindowServer
6% plugin-container
2% Microsoft Outlook
0% Dock
Top Processes by Memory: (What does this mean?)
1.94 GB firefox
753 MB kernel_task
131 MB mdworker(8)
123 MB mds_stores
106 MB Adobe CEF Helper(2)
Virtual Memory Information: (What does this mean?)
1.54 GB Free RAM
6.45 GB Used RAM (2.27 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 25, 2015, 02:10:26 PM Self test - passed
Aug 25, 2015, 01:22:04 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2015-08-25-132204_[redacted].cpu_resource.diag [Click for details]
Aug 25, 2015, 09:57:41 AM ~/Library/Logs/DiagnosticReports/AcroCEF Helper_2015-08-25-095741_[redacted].crash
Aug 25, 2015, 08:14:13 AM ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2015-08-25-081413_[redacted].crash
Aug 23, 2015, 11:12:44 PM /Library/Logs/DiagnosticReports/firefox_2015-08-23-231244_[redacted].cpu_resour ce.diag [Click for details]
Aug 23, 2015, 09:52:18 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-08-23-215218_[redacted]. crash
Aug 23, 2015, 09:51:47 PM /Library/Logs/DiagnosticReports/firefox_2015-08-23-215147_[redacted].hang
Aug 23, 2015, 08:26:37 PM /Library/Logs/DiagnosticReports/iTunes_2015-08-23-202637_[redacted].cpu_resourc e.diag [Click for details]
Aug 23, 2015, 08:09:08 PM /Library/Logs/DiagnosticReports/iTunes_2015-08-23-200908_[redacted].hang
Aug 23, 2015, 08:08:36 PM /Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-08-23-200836_[redacted].c rash
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Aug 25, 2015 12:34 PM in response to dsavannahgby OGELTHORPE,Though I do not think that it is related to your problem, your battery is in the bonus area (100)+ cycles) so keep an eye on it. Ols lithium ion batteries can expand and damage a MBP.
You certainly have a lot of applications installed. Reset the SMC and NVRAM:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Then perform a safe boot:
https://support.apple.com/en-us/HT201262
Any change when in the safe boot mode?
Ciao.
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Aug 25, 2015 1:15 PM in response to OGELTHORPEby dsavannahg,Well, I'm a graphic designer and a teacher. So yeah, lots of programs.
Thanks for the tips on the battery et al.
Will try when I'm less cranky and shall report back.
Many thanks,.