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Helpful answers
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Aug 26, 2015 9:09 AM in response to frhyneby mario49,★HelpfulHi frhyne,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are having trouble updating iTunes to a newer version. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.
If you can't install or update iTunes for Windows - Apple Support
Cheers
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Aug 27, 2015 4:22 PM in response to mario49by frhyne,Hi Mario49,
Thanks for the suggestion; however it didn't work in my case. I tried to uninstall iTunes from Windows 10 but I couldn't even get that to function. So, I uninstalled Windows 10 - taking me back to Windows 7. From there I had to uninstall iTunes - which worked. Then I was able to download iTunes. It is now working again under Windows 7.
