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User profile for user: Jeff Ree
Jeff Ree Author
User level: Level 1
1 points

iPhone 5 iOS 8.4.1 Battery Indicator Stuck

My iPhone 5 iOS 8.4.1 Battery Indicator Stuck after upgrading to the latest iOS. After I restart the phone, the correct battery level is shown but it gets stuck at that level again. Also the Phone will self restart after I restart it. Some times 2 or 3 times. When it is plugged in and charging, the level never changes. I only see the correct level after I restart the Phone. Any solutions out there? Any one else having this issue?


Jeff

iPhone 5, iOS 8.4.1

Posted on Aug 25, 2015 10:26 AM

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User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Posted on Aug 26, 2015 1:43 PM

Hello Jeff,

Thanks for using Apple Support Communities.


From your post I understand that your iPhone's battery is not charging, as well as it is getting stuck booting to the Apple logo. Since you've already restarted the iPhone, the next step I suggest is to reinstall iOS by following the steps below.


  1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
    User uploaded file
  3. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.


Have a good one.

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Question marked as Best reply
User profile for user: chuck_3rd
chuck_3rd
User level: Community Specialist

Aug 26, 2015 1:43 PM in response to Jeff Ree

Hello Jeff,

Thanks for using Apple Support Communities.


From your post I understand that your iPhone's battery is not charging, as well as it is getting stuck booting to the Apple logo. Since you've already restarted the iPhone, the next step I suggest is to reinstall iOS by following the steps below.


  1. Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
    User uploaded file
  3. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again.


Have a good one.

Reply

iPhone 5 iOS 8.4.1 Battery Indicator Stuck

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