This is the message from Brother:
Using the manual Setup Wizard from the machine's Control Panel
WIRELESS CONFIGURATION
1. You may need to gather all or some of the following wireless network settings of your access point or router. Refer to the access point's user guide for instructions on accessing the network settings information.
SSID or Network Name | The name of your Wireless Network or Access Point. |
Network Security Key (Password) | Encryption Key, WEP Key, Passphrase |
If you are unsure of your wireless network's security settings, please refer to one of the following solutions for assistance.
- "How do I find the Wireless Security Information in Windows XP, Vista, 7, 8 or 8.1?"
- "How do I find the Wireless Security Information on my Wireless Macintosh OSX computer?"
If you are using a mobile device or you still cannot locate your Wireless Security Settings, please contact your router manufacturer or Internet Service Provider for assistance. To locate contact information for common router manufacturers, visit: http://www.brother-usa.com/support/wireless/wireless_router_information.htm
2. Was the Brother machine previously configured for a wireless connection?
Yes:STEP 3.
No:STEP 4.
3. Reset the Network Card to configure new settings. This will erase all current network settings.
Press MENU on the Brother machine.
Press the DOWN ARROW Key to select Network and then press OK.
Press the DOWN ARROW Key to select Network Reset and then press OK.
Press the UP arrow Key to choose Reset.
Press the UP arrow Key to choose Yes. The machine's network card will be reset.
4. Search for the SSID:
Press MENU on the Brother machine.
Press the DOWN ARROW Key to select Network and then press OK.
(DCP-L2540DW Only) Press the DOWN ARROW Key to select WLAN and then press OK.
Press the DOWN ARROW Key to select Setup Wizard and then press OK.
If WLAN Enable? is displayed, press the UP ARROW key to select On. The machine will search for your network and display a list of available networks.
5. Does your wireless access point or router broadcast the SSID (Network Name)?- Yes: Continue to STEP 16.- No: Continue to STEP 7.6. In addition to the information from STEP 1, you will also need to know the following information about your network:
| Authentication Method | Open System, Shared Key, WPA/WPA2-PSK* |
| Encryption Mode | None, WEP, TKIP, AES |
*NOTE: The Brother machine only supports WPA2-PSK with AES. If you are using WPA2-PSK with TKIP you will receive a connection error.If you are unsure of your wireless network's security settings, please refer to one of the following solutions for assistance. - "How do I find the Wireless Security Information in Windows XP, Vista, 7, 8 or 8.1?"- "How do I find the Wireless Security Information on my Wireless Macintosh OSX computer?" If you are using a mobile device or you still cannot locate your Wireless Security Settings, please contact your router manufacturer or Internet Service Provider for assistance. To locate contact information for common router manufacturers, visit: http://www.brother-usa.com/support/wireless/wireless_router_information.htm7. Press the UP OR DOWN ARROW Key to select <New SSID> and then press OK.8. Enter a new SSID and then press OK. The SSID must exactly match the settings of your router or access point.Refer to the section labeled ENTERING TEXT for instructions.9. Press the UP OR DOWN ARROW Key to select Infrastructure, and then press OK.10. Press the UP OR DOWN ARROW Key to select the Authentication Method and then press OK:- If you chose Open System, continue to STEP 11.- If you chose Shared Key, continue to STEP 12.- If you chose WPA/WPA2-PSK, continue to STEP 14.11. Press the UP OR DOWN ARROW Key to choose the Encryption Type: None or WEP and then press OK.- If you chose None, continue to STEP 19.- If you chose WEP, continue to STEP 12.12. Leave the cursor on KEY1 and thenpress OK.13. Enter the WEP key and then press OK. Refer to the section labeled ENTERING TEXT for instructions. Continue to STEP 18.NOTE: If you immediately receive a message stating: "Wrong Password", then this is likely caused by entering the wrong Authentication Method, Encryption Type or Network Key. Please verify the network settings and try again.14. Press the UP OR DOWN ARROW Key to choose the Encryption Type: TKIP+AES or AES and then press OK. 15. Enter the WPA key and then press OK. Refer to the section labeled ENTERING TEXT for instructions. Continue to STEP 18.16. Press the UP OR DOWN ARROW Key to select your Network Name and then press OK.- If your Authentication Method is Open System and your Encryption is None continue to STEP 19. - Otherwise, continue to STEP 17.17. When prompted, enter the Network Key and then press OK. Refer to the section labeled ENTERING TEXT for instructions.NOTE: This is the Wireless network security key, not the password used to access the router's configuration page.18. When asked to "Apply Settings?" leave the selection set to Yes and then press OK.19. Your machine will now try to connect to your wireless network using the information you have entered. A WLAN report will automatically print with the connection results.- If successful, Connected will appear on the LCD. Press STOP/EXIT and then continue to STEP 20.- If Wrong NetworkKey or Wrong Password is displayed on the LCD, then the password or security settings that you entered do not match the settings of your wireless access point. Press STOP/EXIT and then continue to STEP T3 of the Troubleshooting section.- If Connection Fail is displayed on the LCD, then the print server has not successfully connected to your router or access point. Press STOP/EXIT and then continue to STEP T1 of the Troubleshooting section.NOTE: The Brother machine only supports WPA2-PSK with AES. If you are using WPA2-PSK with TKIP you will receive the Connection Fail error. If you manually enter the wrong Authentication or Encryption method, you will receive the Connection Fail error.20. Wait about a minute and print the Network Configuration Report to verify that the Brother machine has acquired a valid IP address from the router. After printing the report, continue to STEP 21.
Press MENU on the Brother machine.
Press the DOWN ARROW Keyto select Machine Info and then press OK.
Press the DOWN ARROW Keyto select Network Config and then press OK.
Press START. The network configuration list will now print.
21. Is the IP Address assigned to the Brother machine Valid? - Yes: The machine is now successfully joined to the network. Continue to the Software Installationsection for information on how to install the software on your computer.- No: There are several factors that can prevent the machine from successfully joining the network. Continue to STEP T1 of the Troubleshooting section. If you have already completed the Troubleshooting Section and the machine is still not connected to the Wireless Network, contact your router manufacturer or Network Admin for further support.NOTE: An invalid IP address would be all zeroes, an APIPA address (169.254.x.x) on an Infrastructure network, or an address within an incorrect range for your network.TROUBLESHOOTING:T1. Cycle the power on the Router or Access Point for about 15 seconds.WARNING: Cycling the power on the access point will temporarily disconnect any devices that are connected. If you have VOIP, any current calls will be disconnected.Once the machine powers back on, wait about a minute and print another Network Configuration Report to determine if the Brother machine has acquired a valid IP address from the router.After printing the report, continue to STEP T2of the Troubleshooting section.
Press MENU on the Brother machine.
Press the DOWN ARROW Keyto select Machine Info and then press OK.
Press the DOWN ARROW Keyto select Network Config and then press OK.
Press START. The network configuration list will now print.
T2. Is the IP Address assigned to the Brother machine Valid?
Yes:Software Installationsection for information on how to install the software on your computer.
No:STEP T3of the Troubleshooting section.
T3. If you are unsure of your wireless network's security settings, please refer to one of the following solutions for assistance.
- "How do I find the Wireless Security Information in Windows XP, Vista, 7, 8 or 8.1?"
- "How do I find the Wireless Security Information on my Wireless Macintosh OSX computer?"
If you still cannot locate your Wireless Security Settings, please contact your router manufacturer or Internet Service Provider for assistance. To locate contact information for common router manufacturers, visit: http://www.brother-usa.com/support/wireless/wireless_router_information.htm
T4. After locating your Wireless Security information, have you been entering the correct Security Key?
Yes: Contact your router manufacturer or Network Admin to verify the following:
- Network Security Settings requested in STEP 1of the Wireless Configuration section. We recommend you verify the settings from the actual Router Configuration Interface. Do not simply rely on information printed on the Router or Access Point.
- Verify that DHCP is assigned on the access point so that it will automatically assign an IP address to the machine.
- Verify that the Router is not configured to use access security such as MAC Address filtering.
- Verify that the Router is not configured to use WPA2-PSK with TKIP. The Brother machine does not support this combination of Authentication/Encryption, however it does support WPA2-PSK with AES.
No:STEP 3ENTERING TEXT
ENTERING TEXT:
Hold down or repeatedly press the UP OR DOWN ARROW key to select a character from the list below:
Press OK when the character or symbol you want is displayed. The cursor will then advance one position to the right and you may enter another character.
Press Clear to delete back characters entered incorrectly.
SOFTWARE INSTALLATION:
Uninstall previously installed software
If you have previously installed the software and you need to uninstall it after changing your network configuration, refer to the following solutions for uninstall instructions.
NOTE: Click here for information on how to install or reinstall the software.
Windows Users:
- "How do I uninstall the Brother MFL-Pro Suite software from my Windows computer?"
Macintosh Users:
- "How do I completely remove the Brother software and drivers from Macintosh OS X 10.7 or 10.8?"
- "How do I completely remove the Brother software and drivers from Macintosh OS X 10.9?"
Install or reinstall the software:
Visit http://www.brother-usa.com to download the latest drivers or software. You may also install the software from a CD that is compatible with your operating system, if available.
Windows Users:
- "How do I download and install the full driver and software package for Windows?"
Macintosh Users:
- "How do I download and install the full driver and software package for Macintosh?"
Mobile Device Users:
- Install the "Brother iPrint&Scan" App onto your mobile device.
Additional FAQs and solutions are available on the Brother Solutions Center web site. The Brother Solutions Center also offers free downloads of Operational User Guides, Software User Guides, New Driver Releases, Firmware Updates and more. We encourage you to visit the Brother Solutions Center to learn more about your product and its operation.
