Itunes freezing in Windows 10

I don't know if Windows 10 updated today but now, if I open iTunes, it freezes and won't let me make any selections. I have to close it through task manager and it seems that it drives disk usage way up. Any help would be appreciated.


I'm on an HP Laptop.

Posted on Aug 25, 2015 4:44 PM

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10 replies

Apr 4, 2017 5:32 AM in response to adimike55

I had [Repeat HAD] this issue due to itunes forcing me to use the "Library" dropdown option to switch between playlists, albums, songs, etc...


If this type of freezing is the same for anyone else its worth trying what i did:

Navigate to "View" > "Show Sidebar" or use "Control" + "S"


I just found this option hidden away and has so far solved my own freezing problems.

Will update if this changes...

May 27, 2017 11:00 AM in response to adimike55

I'm not sure how this fixed the problem for me, but after googling the issue, I found a site suggesting that it is necessary to rename the Apple folder in your program files to Apple.old and it should work. I tried it out myself after suffering from many hours of slow processor speeds and zero itunes functionality, and it worked. My computer is running normaly again. I have no idea why this worked.

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Itunes freezing in Windows 10

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