Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I'm having difficulty with the on/off switch on my iPod nano - it sometimes just won't work. any suggestions?

My iPod on/off switch has to be pressed a number of times before it will work

iPod nano (6th generation)

Posted on Aug 25, 2015 3:10 PM

Reply
1 reply

Aug 27, 2015 7:18 AM in response to moirafromdundee

Good Morning, moirafromdundee -

I'm sorry to hear you are having issues with the on/off button on your iPod nano. I would suggest taking it to an Apple Retail store or an Apple Authorized Service Provider so that a Genius or technician can physically inspect the device for you.

iPod nano - Apple Support


You can make a Genius reservation by locating the closest Apple Retail store to you from this list:

Apple Retail Store - Genius Bar

Apple Retail Store - Store List


Find an Apple Authorized Service Provider here:

Apple - Find Locations


If you have general questions about iPod service and repairs, this resource will help:

Service Answer Center - iPod
Apple - Support - Service Answer Center


Take care,

I'm having difficulty with the on/off switch on my iPod nano - it sometimes just won't work. any suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.