HT200131: Use your Apple Remote with your Apple TV
Learn about Use your Apple Remote with your Apple TVQ: The remote does not respond to commands. Nothing in the Settings menu solves the problem. Battery? Electronic glitch?& ... The remote does not respond to commands. Nothing in the Settings menu solves the problem. Battery? Electronic glitch? Some kind of overload? more
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Helpful answers
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Aug 28, 2015 5:25 PM in response to Code Seekerby fionafromyarraville,HI. Did you work this issue out?
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Aug 28, 2015 8:57 PM in response to fionafromyarravilleby Code Seeker,I did work it out, thanks to the suggestion that my remote may have become paired with another device. My remote that was failing was in fact defective ( I had spilled something on it and that caused it to slowly malfunction) so I ordered a new remote through the Apple online store (don't ask how I managed this, it was not easy and now I have forgotten the exact steps)., When that remote arrived today I tried it. No success. Each time I hit enter or menu the Apple TV unit would blink three times but do nothing, so I could not access Settings and could not move among the program icons. I checked back with the support community and saw a suggestion that my remote may have become paired, etc. Of course, I thought, in all of my efforts to make the defective remote work, I had tried pairing it with my iPhone (without success); so I did the unpairing sequence (holding menu and left [rewind] buttons at the same time for 6 seconds) and, voila!, the light blinked once and all was right again.