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WHY DOESN'T MY CREDIT CARD INFORMATION WORK WHEN I TYPE IT IN ITUNES???

I'VE TYPED IN THE EXACT CREDIT INFO THAT IS REQUIRED BUT IT DOESN'T WORK AND IT SAYS THERE'S SOMETHING WRONG WHICH THERE'S NOT?! IVE BEEN DOING THIS FOR 2H AND IM GETTING SICK OF IT!

MacBook Air, iOS 8.2

Posted on Aug 26, 2015 5:03 AM

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Posted on Aug 26, 2015 5:38 AM

1) Using all uppercase in a post makes it harder to read (and less likely to be answered). It is also interpreted as somebody shouting at you.


2) What is the exact error message (always include those when posting here)? Are you using the same store as the country of the card?


iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338

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Question marked as Best reply

Aug 26, 2015 5:38 AM in response to moolsky

1) Using all uppercase in a post makes it harder to read (and less likely to be answered). It is also interpreted as somebody shouting at you.


2) What is the exact error message (always include those when posting here)? Are you using the same store as the country of the card?


iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338

Aug 28, 2015 9:02 AM in response to moolsky

I Actually had the same problem. All the information I put in was correct. And when I checked my account balance, iTunes had charged me 4 times. I get back on my iTunes account to see what happened and the same box pops up about verification required "See billing information" even though all the charges went through 4 times! Apple support has stil not replied.

WHY DOESN'T MY CREDIT CARD INFORMATION WORK WHEN I TYPE IT IN ITUNES???

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